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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 900 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Staff
Diversity of Products or Services
  • Drivers polite and knowledgable 7
  • Individual reps were polite 7
  • Employees were nice but not helpful 5
  • Driver 4
  • Equipment 4

Customers don't like

  • Way they do business15
  • Customer service12
  • Business practice8
  • Total ignorance of cust serv7
  • Unprofessional cust serv6
Delete
  • 1 ISSUES RESOLVED
  • 428 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $16.8K AVERAGE LOSS
1.9
Customer service
Billing Practices
Website
Staff
Diversity of Products or Services
  • Called back in a timely manner 1
  • How the agent kept in touch about what ever we needed 1
  • How the policy paid for moms burial cost and we had no worries 1
  • Work environment 1

Customers don't like

  • Lies from customer service2
  • Customer service - poor2
  • Fake interview2
  • Runaround1
  • Waiting for service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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