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The Cheesecake Factory

Cafes, Restaurants and Bars
  • 2 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $117 AVERAGE LOSS
2.1
Customer service
Staff
Location
Diversity of Products or Services
Website
  • Food 3
  • Decor 3
  • Taste 2
  • Service was good 2
  • Server was attentive 2

Customers don't like

  • Terrible customer service6
  • Poor management4
  • Response to complaint3
  • Nasty attitude the evening host2
  • Gift card2
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Applebees

Cafes, Restaurants and Bars
  • 4 ISSUES RESOLVED
  • 828 TOTAL REVIEWS
  • $87.8K CLAIMED LOSSES
  • $567 AVERAGE LOSS
2.3
Customer service
Staff
Location
Diversity of Products or Services
Website
  • Waitress 5
  • Atmosphere 5
  • Hostess 4
  • Food 4
  • Leaving the premises 3

Customers don't like

  • Customer service19
  • Service7
  • Waitress3
  • Manager3
  • Any of our meals3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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