PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ruby Tuesday and Applebees as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ruby Tuesday
Applebees

Ruby Tuesday and Applebees Overview

Total reviews
868
895
Company responses
0
0
Issues resolved
7
4

Applebees was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 895 reviews. It is 27 reviews more than Ruby Tuesday received since Jul 9, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ruby Tuesday customer support team than with Applebees customer service.

Ruby Tuesday and Applebees Consumer Ratings

Rank
108 out of 5046 in Cafes, Restaurants and Bars category
148 out of 5046 in Cafes, Restaurants and Bars category
Customer service
92 in category
97 in category
Staff
85 in category
122 in category
Quality of Food
116 in category
144 in category

According to consumer ratings and reviews, Ruby Tuesday ranks 40 points higher in the Cafes, Restaurants and Bars category than Applebees. People gave Ruby Tuesday 2 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 272 points higher than the worst rated brand in this category. At the same time, Applebees was rated 1.9 stars for Customer service criterion in this category and it is 267 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Ruby Tuesday has a higher rating than Applebees. Regarding Quality of Food criterion, consumers gave Ruby Tuesday 2.2 stars and it is 68% greater than other in category. Applebees however was rated 2 stars and it is 60% greater than other in category.

Ruby Tuesday and Applebees Rating Details

Customer service
2 (404 reviews)
1.9 (253 reviews)
Reviewer's quote

...Jt was either made wrong or something jt was Terrible! The service we had was real bad also. Go there often for lunch but after the food and service we got dont think we'll be going back..

Linda

Fries were too salty. And this is from a person that puts salt on everything. One of the meals ordered was the double crisp shrimp which was supposed to come with two sides, fries and coleslaw. The coleslaw was not served with the meal because the restaurant was out. We did not know that there was...

Faduma
Staff
2.1 (389 reviews)
1.9 (238 reviews)
Reviewer's quote

...Also we can hear the wait staff talking negative about they job and other things. The atmosphere was a little weird to say the least. Tables that were never cleaned around us, people leaving because service was bad...

PissedConsumer1642048

I was patient, and curteous, smiling as other staff walked by. Finally, she came out with my drink, and quickly left. Again, she went to the same table about four/five times, asking if they needed anything, along with another man NOT in Applebee's attire, (sweat pants outfit) taking their empty...

Aloma
Quality of Food
2.2 (374 reviews)
2 (183 reviews)
Reviewer's quote

...I called him to me informing him that i literally saw him touch the gentlemens food and serve it to him...

Glenda W

I'm going call than Mon or TTalk to a peson

William p

Ruby Tuesday and Applebees Pros and Cons

Pros
  • Salad bar
  • Waitress
  • Waiter
  • Atmosphere
  • Waitress
  • Leaving the premises
Cons
  • Customer service
  • Food
  • Whole experience
  • Customer service
  • Service
  • Waitress

Ruby Tuesday and Applebees Most Positive Reviews

Top rated reviews
5

My fiancee and I went to have dinner last night at the one at deptford mall. She ate the salad bar and got very...

5

Last night my husband and I celebrated our 2 year anniversary at the Applebee's on south 76th street in Greendale. We...

Ruby Tuesday and Applebees Most Critical Reviews

Lowest rated reviews
1

The Worse service and food I have ever experienced in any restaurant. Our order was wrong and our server never checked...

1

Went to Applebees in Oneonta, NY. Ordered the chicken and beef fajitas. I was served my meal and my husband had to...

Ruby Tuesday and Applebees Latest Reviews

Recent published reviews
2

I entered Ruby Tuesday interested in the famous salad bar. My order is always the same... Top Serloin baked potato with...

Read all 868 reviews
4.2

I'm going call than Mon or T
Talk to a peson

Read all 895 reviews

Ruby Tuesday and Applebees Products and Services

Most reviewed product and services
  • Ruby Tuesday Manager (115 reviews)
  • Ruby Tuesday Customer Care (93 reviews)
  • Ruby Tuesday Waiter (65 reviews)
  • Applebees Manager (136 reviews)
  • Applebees Waiter (61 reviews)
  • Applebees Steak (46 reviews)