PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Red Robin and Applebees as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Red Robin
Applebees

Red Robin and Applebees Overview

Total reviews 893 931
Company responses 0 0
Issues resolved 5 5

Red Robin and Applebees Consumer Ratings

Rank
147 out of 2636 in Cafes, Restaurants and Bars category
141 out of 2636 in Cafes, Restaurants and Bars category
Customer service
112 in category
108 in category
Quality of Food
107 in category
137 in category
Product or Service Quality
87 in category
141 in category
Price Affordability
136 in category
145 in category

Red Robin and Applebees Rating Details

Customer service
1.9 (405 reviews)
1.9 (273 reviews)
Reviewer's quote

...food was terrible, customer service rock botttom, order was wrong and no offers to give us the right food. This restaurant has tons of horrible reviews on yelp...

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...Definitely poor customer service with her..

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Quality of Food
2.4 (370 reviews)
2 (204 reviews)
Reviewer's quote

...How can you serve paying customers such quality of food and expect them to come back and not spread the words? And then the prompters on the table were all disconnected because they were cleaning and getting ready to end the day. So you couldn't put in for the rewards even if you wanted to!!!..

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...this is the 2nd time I was appalled by lack of quality of food...

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Product or Service Quality
2 (349 reviews)
1.8 (177 reviews)
Reviewer's quote

...This is a huge issue because thats like denying a customer because they have a service dog. I had no problem eating before the requirements were put in place in May- July. I followed county ordnance and lack of respect and empathy was horrible...

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On our visit to the The manager was made aware of the disrespectful and non existent customer service by our server, Erica Cummins who is a tenant of ours. She told us that evening she was going to cash her stimulus check and we could meet her at her work to pick up. She hasnt paid rent since she...

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Price Affordability
2.6 (347 reviews)
2.6 (228 reviews)
Reviewer's quote

I ordered 5 burgers with 2 special ordered to be cooked and still be pink all 5 of my burgers were so well done they were burnt all on the bottom very chard and gross and hard to eat I spent a lot of money and could have gone to McDonald's to have nasty food for half the price..

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...Food quality is down and price is up. all i can say is good luck to ever whom ownes it. douglas in n...

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Red Robin and Applebees Pros and Cons

Pros
  • Good food
  • Food
  • It has always been good food
  • Atmosphere
  • Waitress
  • Leaving the premises
Cons
  • Customer service
  • Service
  • Quilty food
  • Customer service
  • Service
  • Waitress

Red Robin and Applebees Most Positive Reviews

Top rated reviews
5

i am a frquent patron of red robin today i had the worst service ever!

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5

Last night my husband and I celebrated our 2 year anniversary at the Applebee's on south 76th street in Greendale. We...

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5

I had the worse experience yesterday, Aug. 26th at the Hillsboro TV Hwy. Red Robin. I HATE that computer item at the...

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5

Some people like karaoke if you don't just don't go *** nobody bending your arm. You probably such anyway

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Red Robin and Applebees Most Critical Reviews

Lowest rated reviews
1

Birthday Dinner "” Yesterday was my elder daughter's birthday. She turned 7. Where has the time gone . . . .

Anywa...

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1

Went to Applebees in Oneonta, NY. Ordered the chicken and beef fajitas. I was served my meal and my husband had to...

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1

Red Robin in Clovis, Ca needs new management or need training.

1. The food is very slow.
2. After giving Red Robin 3...

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1

On 11/15/14 myself along with my husband went to the Applebee's in Milledgeville Georgia; we walked in at approximately...

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Red Robin and Applebees Latest Reviews

Recent published reviews
3.5

RR delivered my last order with a delivery or pickup menu.
I ordered a dinner a appetizer and a side,
I ordered a side sal...

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1.8

My girlfriend Susana, and I Anthony, decided to meet up at Applebees in Terrell to watch the Cowboys football game. It...

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No votes

Took my grandkids, ages 10 and 8, to the Cherry Hill, Red Robin to eat at an outside table. Had called a day earlier to...

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1.6

Ordered car side to go, was supposed to be ready at 7:08 pm, well at 7:51 they finally come up with it, kids burger was...

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Red Robin and Applebees Products and Services

Most reviewed product and services
  • Red Robin Burger (114 reviews)
  • Red Robin Customer Care (105 reviews)
  • Red Robin Manager (80 reviews)
  • Applebees Manager (136 reviews)
  • Applebees Waiter (62 reviews)
  • Applebees Steak (47 reviews)