PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Red Robin and Applebees as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Red Robin
Applebees

Red Robin and Applebees Overview

Total reviews
858
910
Company responses
0
0
Issues resolved
5
4

Red Robin and Applebees Consumer Ratings

Rank
146 out of 2600 in Cafes, Restaurants and Bars category
141 out of 2600 in Cafes, Restaurants and Bars category
Customer service
110 in category
104 in category
Quality of Food
99 in category
130 in category
Price Affordability
136 in category
140 in category
Product or Service Quality
102 in category
133 in category

Red Robin and Applebees Rating Details

Customer service
1.9 (393 reviews)
1.9 (261 reviews)
Reviewer's quote

...Fries are cheap but customer service goes a long way. Second off I requested to buy the gift cards that were being promoted where you spend $25. and receive a bonus 5 dollars to be used at the end of June...

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Poor customer service, several weeks ago we purchased some food for curbside pick up. When we got home we noticed we are missing the spinach dip for chips appetizer So we mediately called back and talk to a gentleman by the name of Tim he’s the manager at the Bradenton location on route 70 He...

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Quality of Food
2.4 (353 reviews)
2 (192 reviews)
Reviewer's quote

...How can you serve paying customers such quality of food and expect them to come back and not spread the words? And then the prompters on the table were all disconnected because they were cleaning and getting ready to end the day. So you couldn't put in for the rewards even if you wanted to!!!..

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...this is the 2nd time I was appalled by lack of quality of food...

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Price Affordability
2.6 (333 reviews)
2.6 (219 reviews)
Reviewer's quote

I ordered 5 burgers with 2 special ordered to be cooked and still be pink all 5 of my burgers were so well done they were burnt all on the bottom very chard and gross and hard to eat I spent a lot of money and could have gone to McDonald's to have nasty food for half the price..

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...Food quality is down and price is up. all i can say is good luck to ever whom ownes it. douglas in n...

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Product or Service Quality
2 (332 reviews)
1.8 (165 reviews)
Reviewer's quote

I was eating in red robin and the food and service were great their was just a child walking around serving tables with a server he had to be no more than 12. 13 years old..

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...Long time to get service. Ordered a sirloin that looks more like a cheap carne asada. Cold...

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Red Robin and Applebees Pros and Cons

Pros
  • Good food
  • Food was fine
  • Food
  • Atmosphere
  • Waitress
  • Leaving the premises
Cons
  • Customer service
  • Service
  • Quilty food
  • Customer service
  • Service
  • Waitress

Red Robin and Applebees Most Positive Reviews

Top rated reviews
5

i am a frquent patron of red robin today i had the worst service ever!

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5

Last night my husband and I celebrated our 2 year anniversary at the Applebee's on south 76th street in Greendale. We...

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5

I had the worse experience yesterday, Aug. 26th at the Hillsboro TV Hwy. Red Robin. I HATE that computer item at the...

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5

Some people like karaoke if you don't just don't go *** nobody bending your arm. You probably such anyway

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Red Robin and Applebees Most Critical Reviews

Lowest rated reviews
1

Birthday Dinner "” Yesterday was my elder daughter's birthday. She turned 7. Where has the time gone . . . .

Anywa...

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1

Went to Applebees in Oneonta, NY. Ordered the chicken and beef fajitas. I was served my meal and my husband had to...

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1

Red Robin in Clovis, Ca needs new management or need training.

1. The food is very slow.
2. After giving Red Robin 3...

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1

On 11/15/14 myself along with my husband went to the Applebee's in Milledgeville Georgia; we walked in at approximately...

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Red Robin and Applebees Latest Reviews

Recent published reviews
1.8

Just ordered a burger that was delivered cold and overcooked. Ice cream was more like soup. The delivery was fine after...

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2.2

Poor customer service, several weeks ago we purchased some food for curbside pick up. When we got home we noticed we...

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1

Its 105 degrees out and we are required to wait outside for a table to become available. Totally unacceptable.

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1

Order was a Mother's Day gift for three people.revived order dried up and cold

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Red Robin and Applebees Products and Services

Most reviewed product and services
  • Red Robin Burger (110 reviews)
  • Red Robin Customer Care (103 reviews)
  • Red Robin Manager (80 reviews)
  • Applebees Manager (136 reviews)
  • Applebees Waiter (61 reviews)
  • Applebees Steak (47 reviews)