PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Applebees and Red Robin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Applebees
Red Robin

Applebees and Red Robin Overview

Total reviews 1351 1215
Company responses 0 0
Issues resolved 16 10

Applebees and Red Robin Consumer Ratings

Rank
304 out of 2515 in Cafes, Restaurants and Bars category
179 out of 2515 in Cafes, Restaurants and Bars category
Customer service
210 in category
183 in category
Price Affordability
263 in category
194 in category
Location
263 in category
132 in category
Diversity of Products or Services
269 in category
188 in category

Applebees and Red Robin Rating Details

Customer service
1.8
(469 reviews)
1.9
(553 reviews)
Reviewer's quote

I've been to 2 locations and I am very disappointed with the customer service at both bars. At the first location race played a factor discrimination. At the second location on the outside of town POOR MANAGEMENT was my turning point...

Read full review

My burger was wrong and the initial person helping was bad customer service. I was very unhappy. My boyfriend and I decided to go in a date there because we had such a great time the first time we went therebut this time was terrible...

Read full review
Price Affordability
2.4
(409 reviews)
2.7
(464 reviews)
Reviewer's quote

They kept giving me different numbers and keeping my money and refusing my money and everything price is high on everything..

Read full review

A person with Type 1 diabetes can not have fries with a meal if the dont want 200-300 blood sugars - so why cant they get a burger without fried for the price of just the burger??? Also Americans are obese enough- they dont all nรฉed fried . WHY PAY FOR WHAT You Dont need??? Where is the lower...

Read full review
Location
2.7
(406 reviews)
3.2
(443 reviews)
Reviewer's quote

I ordered take out from the Princeton WV location tonight and have never been so disappointed in my life. When I get my food its nasty looking and cold. The beef on top of my nachos was dried up and hard...

Read full review

on my recent visit to your restaurant location. Kent WA 104th On [3/15/2024] at approximately 11:30am, I arrived to pick up my order, as scheduled. However, upon arrival, I was dismayed to discover that my order had been mistakenly handed to another customer...

Read full review
Diversity of Products or Services
2.2
(402 reviews)
2.7
(425 reviews)
Reviewer's quote

...But the system being flawed is not an excuse for not paying for services rendered. I need tips to pay my bills. All waiters do...

Read full review

...I am a supervisor in a call center where customer services is essential. I cannot express the courtesy and consideration that was shown by not only the manager, but also the staff as well. It was very refreshing and appreciated being treated with such respect..

Read full review

Applebees and Red Robin Pros and Cons

Pros
  • Leaving the premises
  • Hostess
  • Atmosphere
  • Good food
  • Burgers
  • It has always been good food
Cons
  • Customer service
  • Service
  • Very dissatisfied
  • Customer service
  • Service
  • Quilty food

Applebees and Red Robin Most Positive Reviews

Top rated reviews
5

Want the orange chicken bowl back because you just took it off the menu

Read full review
5

My family and I visited Red Robin in Pearland, Texas on Sunday November 26, between the hours of 4pm - 5pm. Everything...

Read full review
5

I'm calling Applebee's in concern about the Applebee's your closing in bel air in Maryland and Briarhill shopping...

Read full review
5

Wanted to thank you for my free veterans day meal. I thought it was very good. I ate at the lafayette, la. store and...

Read full review

Applebees and Red Robin Most Critical Reviews

Lowest rated reviews
1

I ordered the Thai Shrimp Salad. It came out on a bed of romaine and iceberg. No cabbage, no color, the shrimp thrown...

Read full review
1

on my recent visit to your restaurant location. Kent WA 104th
On [3/15/2024] at approximately 11:30am, I arrived to pick...

Read full review
1

chicken tenders so hard and overcooked and tough wife chiped tooth on their chicken barbecue chicken appetizer service...

Read full review
1

My party of 3 were ignored by waitresses/managers for close to 15 minutes after we were seated.
We asked for a manager.....

Read full review

Applebees and Red Robin Latest Reviews

Recent published reviews
3

Just said didnt like the drink she went to talking loud and point when a guest spending their money worker supposed...

Read full review
No votes

Opened the bag of onion rings to see basically nothing! There were no onion rings. Just scraps. Want our money back!

Read full review
1.7

Sat at front disabled table
Four other parties seated and served before us
Manager Rafael was non chalant about service!
Ap...

Read full review
1

Rude people and bugs in food. Floor was dirty. Workers just doing nothing. Lots of empty tables and lots of people...

Read full review