PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Applebees and Red Robin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Applebees
Red Robin

Applebees and Red Robin Overview

Total reviews 931 894
Company responses 0 0
Issues resolved 5 5

Applebees and Red Robin Consumer Ratings

Rank
142 out of 2640 in Cafes, Restaurants and Bars category
148 out of 2640 in Cafes, Restaurants and Bars category
Customer service
108 in category
112 in category
Diversity of Products or Services
164 in category
130 in category
Price Affordability
146 in category
139 in category
Location
107 in category
91 in category

Applebees and Red Robin Rating Details

Customer service
1.9 (273 reviews)
1.9 (408 reviews)
Reviewer's quote

...Definitely poor customer service with her..

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...Worst customer service ever. They did not even offer to help get my birthday month in the system if it is missing as they claim. It was so frustrating I decided to return the burger to them and they were okay with it...

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Diversity of Products or Services
2.3 (232 reviews)
2.6 (322 reviews)
Reviewer's quote

...But the system being flawed is not an excuse for not paying for services rendered. I need tips to pay my bills. All waiters do...

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In these difficult times I totally understand the demands on the corporation and the staff, but I have expectations that you will protect me and your products during the pandemic. I am 72 years old and this virus is an issue for my generation as is well publicized. I am trying to support the local...

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Price Affordability
2.6 (228 reviews)
2.6 (349 reviews)
Reviewer's quote

...Food quality is down and price is up. all i can say is good luck to ever whom ownes it. douglas in n...

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I ordered 5 burgers with 2 special ordered to be cooked and still be pink all 5 of my burgers were so well done they were burnt all on the bottom very chard and gross and hard to eat I spent a lot of money and could have gone to McDonald's to have nasty food for half the price..

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Location
3.1 (222 reviews)
3.2 (343 reviews)
Reviewer's quote

...It was a convenient location for us both since were both college students and living apart from each other. The Terrell location is an hour drive for us both. We made the decision that this Applebees would be our regular spot every football game...

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I went in to the Chubbuck Idaho location today at 2:50 pm and yet again received Horrible Service. I was seated right away but didn't see my server Ericka for quite some time?? Your restaurant wasn't busy at all!! When she finally came to my table I ordered a water. Another server brought it to me?...

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Applebees and Red Robin Pros and Cons

Pros
  • Atmosphere
  • Waitress
  • Leaving the premises
  • Good food
  • Food
  • It has always been good food
Cons
  • Customer service
  • Service
  • Waitress
  • Customer service
  • Service
  • Quilty food

Applebees and Red Robin Most Positive Reviews

Top rated reviews
5

Last night my husband and I celebrated our 2 year anniversary at the Applebee's on south 76th street in Greendale. We...

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5

i am a frquent patron of red robin today i had the worst service ever!

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5

Some people like karaoke if you don't just don't go *** nobody bending your arm. You probably such anyway

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5

I had the worse experience yesterday, Aug. 26th at the Hillsboro TV Hwy. Red Robin. I HATE that computer item at the...

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Applebees and Red Robin Most Critical Reviews

Lowest rated reviews
1

Went to Applebees in Oneonta, NY. Ordered the chicken and beef fajitas. I was served my meal and my husband had to...

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1

Birthday Dinner "” Yesterday was my elder daughter's birthday. She turned 7. Where has the time gone . . . .

Anywa...

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1

On 11/15/14 myself along with my husband went to the Applebee's in Milledgeville Georgia; we walked in at approximately...

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1

Red Robin in Clovis, Ca needs new management or need training.

1. The food is very slow.
2. After giving Red Robin 3...

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Applebees and Red Robin Latest Reviews

Recent published reviews
1.8

My girlfriend Susana, and I Anthony, decided to meet up at Applebees in Terrell to watch the Cowboys football game. It...

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1.4

I got the royalty membership more than a month ago. And I did select my birthday month not later than a week after.
Now I...

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1.6

Ordered car side to go, was supposed to be ready at 7:08 pm, well at 7:51 they finally come up with it, kids burger was...

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3.5

RR delivered my last order with a delivery or pickup menu.
I ordered a dinner a appetizer and a side,
I ordered a side sal...

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Applebees and Red Robin Products and Services

Most reviewed product and services
  • Applebees Manager (136 reviews)
  • Applebees Waiter (62 reviews)
  • Applebees Steak (47 reviews)
  • Red Robin Burger (114 reviews)
  • Red Robin Customer Care (105 reviews)
  • Red Robin Manager (80 reviews)