PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Olive Garden and Applebees as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Olive Garden
Applebees

Olive Garden and Applebees Overview

Total reviews
642
919
Company responses
0
0
Issues resolved
1
4

Olive Garden and Applebees Consumer Ratings

Rank
101 out of 2594 in Cafes, Restaurants and Bars category
143 out of 2594 in Cafes, Restaurants and Bars category
Customer service
82 in category
108 in category
Location
87 in category
109 in category
Diversity of Products or Services
126 in category
164 in category
Website
87 in category
139 in category

Olive Garden and Applebees Rating Details

Customer service
2 (251 reviews)
1.9 (266 reviews)
Reviewer's quote

I ended up with a bill of 90$ and I had no soup/ salad or breadsticks and when I went back to get more the manager said telling me I has already been served! Horrible customer service and management..

Read full review

...Definitely poor customer service with her..

Read full review
Location
3.3 (219 reviews)
3.1 (216 reviews)
Reviewer's quote

I finally caught the manager , he said he was just a manager from another location, and the waitress was new. Service was horrible and a birthday dinner ruined, Olive Garden needs to give all of us our money back, one of the guest ordered a second drink and did not get it till we were about to...

Read full review

I have went to Applebees atleast twice a week and have ordered the same thing for years , now the union city Tennessee location says they dont have it and may not carry it anymore which is the chicken quesadilla , but I went on vacation to Destin Florida and I could get it there . Why cant we have...

Read full review
Diversity of Products or Services
2.6 (209 reviews)
2.3 (229 reviews)
Reviewer's quote

...I definitely would never order their catering services. ..

Read full review

...But the system being flawed is not an excuse for not paying for services rendered. I need tips to pay my bills. All waiters do...

Read full review
Website
2.9 (202 reviews)
2.5 (206 reviews)
Reviewer's quote

...Also, there is no method on the website to order an entree. All dishes come with complimentary salad or soup, which makes it a dinner. I was angry at this trickery...

Read full review

...Yesterday when I went to the website, a big reward of $10. 00 was promised for everyone who spent $50. 00 or more for a gift card! Whoopee! Once I gave my information (AND my Visa card information), no reward was in sight...

Read full review

Olive Garden and Applebees Pros and Cons

Pros
  • Food was good
  • Salad and bread sticks
  • I couldnt enjoy it
  • Atmosphere
  • Waitress
  • Leaving the premises
Cons
  • Food
  • Service
  • Staff
  • Customer service
  • Service
  • Waitress

Olive Garden and Applebees Most Positive Reviews

Top rated reviews
5

My husband and I had dinner at the Olive Garden in D'Iberville, Mississippi last night. Our server, Sloan, was amazing...

Read full review
5

Last night my husband and I celebrated our 2 year anniversary at the Applebee's on south 76th street in Greendale. We...

Read full review
5

Went to Olive Garden in Deptford Nj..around 3 pm..2 waitress working a ver.small section..and my husband and I did not...

Read full review
5

Some people like karaoke if you don't just don't go *** nobody bending your arm. You probably such anyway

Read full review

Olive Garden and Applebees Most Critical Reviews

Lowest rated reviews
1

The waiter was beyond slow. He served drinks, salad and bread sticks to another table, that was seated after us, before...

Read full review
1

Went to Applebees in Oneonta, NY. Ordered the chicken and beef fajitas. I was served my meal and my husband had to...

Read full review
1

My chicken dish came out in a scolding hot plate. The chicken was dry and I returned it. Manager DYLAN said I had...

Read full review
1

On 11/15/14 myself along with my husband went to the Applebee's in Milledgeville Georgia; we walked in at approximately...

Read full review

Olive Garden and Applebees Latest Reviews

Recent published reviews
2.8

As regards the current special offered to dine-in customers only: During the period of the current pandemic when...

Read full review
1

I called applebee's in washing county washington pa at 8:30pm. He even told her when he got there he had to be off work...

Read full review
4.8

My review is that my experience at the Corpus Christi resturant went from terrible, due to an employees bad attitude to...

Read full review
4.8

I have went to Applebees atleast twice a week and have ordered the same thing for years , now the union city Tennessee...

Read full review

Olive Garden and Applebees Products and Services

Most reviewed product and services
  • Olive Garden Customer Care (53 reviews)
  • Olive Garden Waiter (50 reviews)
  • Olive Garden Pasta (43 reviews)
  • Applebees Manager (136 reviews)
  • Applebees Waiter (61 reviews)
  • Applebees Steak (47 reviews)