PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Olive Garden and Applebees as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Olive Garden
Applebees

Olive Garden and Applebees Overview

Total reviews 845 1351
Company responses 0 0
Issues resolved 6 16

Olive Garden and Applebees Consumer Ratings

Rank
174 out of 2515 in Cafes, Restaurants and Bars category
304 out of 2515 in Cafes, Restaurants and Bars category
Customer service
177 in category
210 in category
Location
141 in category
263 in category
Diversity of Products or Services
219 in category
269 in category
Price Affordability
196 in category
263 in category

Olive Garden and Applebees Rating Details

Customer service
2
(347 reviews)
1.8
(469 reviews)
Reviewer's quote

...Poor customer service..

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I've been to 2 locations and I am very disappointed with the customer service at both bars. At the first location race played a factor discrimination. At the second location on the outside of town POOR MANAGEMENT was my turning point...

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Location
3.1
(307 reviews)
2.7
(406 reviews)
Reviewer's quote

I ordered Olive Garden to go at the bay rd Saginaw MI location. I ordered a lasagna with a salad and I customized my salad how I wanted it. No tomatos no black olives and extra pepperchini peppers with 4pks of croutons...

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I ordered take out from the Princeton WV location tonight and have never been so disappointed in my life. When I get my food its nasty looking and cold. The beef on top of my nachos was dried up and hard...

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Diversity of Products or Services
2.5
(296 reviews)
2.2
(402 reviews)
Reviewer's quote

...I definitely would never order their catering services. ..

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...But the system being flawed is not an excuse for not paying for services rendered. I need tips to pay my bills. All waiters do...

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Price Affordability
2.7
(277 reviews)
2.4
(409 reviews)
Reviewer's quote

...Because most ppl can just go on happy go lucky not me since this place sucks and with that kind of price for us altogether having to wait almost 3 hours wasn't worth it..

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They kept giving me different numbers and keeping my money and refusing my money and everything price is high on everything..

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Olive Garden and Applebees Pros and Cons

Pros
  • Food was good
  • Salad and bread sticks
  • Service
  • Leaving the premises
  • Hostess
  • Atmosphere
Cons
  • Service
  • Food
  • Terrible customer service and food
  • Customer service
  • Service
  • Very dissatisfied

Olive Garden and Applebees Most Positive Reviews

Top rated reviews
5

Olive Garden not to long ago was my favorite restaurant. Reminded me of great food I have had in Italy. The food is wo...

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5

Want the orange chicken bowl back because you just took it off the menu

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5

Peru illinois store is wonderful. Ms Abbey was our server. She was took care of my gluten intolerance including no...

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5

I'm calling Applebee's in concern about the Applebee's your closing in bel air in Maryland and Briarhill shopping...

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Olive Garden and Applebees Most Critical Reviews

Lowest rated reviews
1

Out of my four years coming to Olive Garden this was the worst ever. One it took about 15 mins before anyone came to my...

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1

I ordered the Thai Shrimp Salad. It came out on a bed of romaine and iceberg. No cabbage, no color, the shrimp thrown...

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1

A few words...... THEY WERE SLOW. LIKE SERIOUSLY MY GRANDMA IS FASTER

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1

chicken tenders so hard and overcooked and tough wife chiped tooth on their chicken barbecue chicken appetizer service...

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Olive Garden and Applebees Latest Reviews

Recent published reviews
1

I still have permanent numbness in my foot and I have not been able to complete my daily 3 to 6 mile walks nightly. The...

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3

Just said didnt like the drink she went to talking loud and point when a guest spending their money worker supposed...

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1

I ordered Olive Garden to go at the bay rd Saginaw MI location. I ordered a lasagna with a salad and I customized my...

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1.7

Sat at front disabled table
Four other parties seated and served before us
Manager Rafael was non chalant about service!
Ap...

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