PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Applebees and Olive Garden as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Applebees
Olive Garden

Applebees and Olive Garden Overview

Total reviews 931 651
Company responses 0 0
Issues resolved 5 1

Applebees and Olive Garden Consumer Ratings

Rank
142 out of 2640 in Cafes, Restaurants and Bars category
110 out of 2640 in Cafes, Restaurants and Bars category
Customer service
108 in category
81 in category
Diversity of Products or Services
164 in category
131 in category
Price Affordability
146 in category
126 in category
Location
107 in category
89 in category

Applebees and Olive Garden Rating Details

Customer service
1.9 (273 reviews)
2 (254 reviews)
Reviewer's quote

...Definitely poor customer service with her..

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I ended up with a bill of 90$ and I had no soup/ salad or breadsticks and when I went back to get more the manager said telling me I has already been served! Horrible customer service and management..

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Diversity of Products or Services
2.3 (232 reviews)
2.6 (213 reviews)
Reviewer's quote

...But the system being flawed is not an excuse for not paying for services rendered. I need tips to pay my bills. All waiters do...

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...I definitely would never order their catering services. ..

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Price Affordability
2.6 (228 reviews)
2.8 (186 reviews)
Reviewer's quote

...Food quality is down and price is up. all i can say is good luck to ever whom ownes it. douglas in n...

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I was in for soup and salad at lunch noticed te price on menu was over $8 and on your cite it's $6. 49 why is there such a big difference? ?..

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Location
3.1 (222 reviews)
3.3 (220 reviews)
Reviewer's quote

...It was a convenient location for us both since were both college students and living apart from each other. The Terrell location is an hour drive for us both. We made the decision that this Applebees would be our regular spot every football game...

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I finally caught the manager , he said he was just a manager from another location, and the waitress was new. Service was horrible and a birthday dinner ruined, Olive Garden needs to give all of us our money back, one of the guest ordered a second drink and did not get it till we were about to...

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Applebees and Olive Garden Pros and Cons

Pros
  • Atmosphere
  • Waitress
  • Leaving the premises
  • Food was good
  • Salad and bread sticks
  • I couldnt enjoy it
Cons
  • Customer service
  • Service
  • Waitress
  • Food
  • Service
  • Staff

Applebees and Olive Garden Most Positive Reviews

Top rated reviews
5

Last night my husband and I celebrated our 2 year anniversary at the Applebee's on south 76th street in Greendale. We...

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5

My husband and I had dinner at the Olive Garden in D'Iberville, Mississippi last night. Our server, Sloan, was amazing...

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5

Some people like karaoke if you don't just don't go *** nobody bending your arm. You probably such anyway

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5

Went to Olive Garden in Deptford Nj..around 3 pm..2 waitress working a ver.small section..and my husband and I did not...

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Applebees and Olive Garden Most Critical Reviews

Lowest rated reviews
1

Went to Applebees in Oneonta, NY. Ordered the chicken and beef fajitas. I was served my meal and my husband had to...

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1

The waiter was beyond slow. He served drinks, salad and bread sticks to another table, that was seated after us, before...

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1

On 11/15/14 myself along with my husband went to the Applebee's in Milledgeville Georgia; we walked in at approximately...

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1

My chicken dish came out in a scolding hot plate. The chicken was dry and I returned it. Manager DYLAN said I had...

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Applebees and Olive Garden Latest Reviews

Recent published reviews
1.8

My girlfriend Susana, and I Anthony, decided to meet up at Applebees in Terrell to watch the Cowboys football game. It...

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1

I placed an online order to pick up curb side at 11:00 am. The order was to be ready at 11:25. I parked and called when...

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1.6

Ordered car side to go, was supposed to be ready at 7:08 pm, well at 7:51 they finally come up with it, kids burger was...

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2.8

The closest Olive Garden to my home is located in Martinsburg, WV (35 miles from my home). I was in Martinsburg on...

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Applebees and Olive Garden Products and Services

Most reviewed product and services
  • Applebees Manager (136 reviews)
  • Applebees Waiter (62 reviews)
  • Applebees Steak (47 reviews)
  • Olive Garden Customer Care (53 reviews)
  • Olive Garden Waiter (50 reviews)
  • Olive Garden Pasta (43 reviews)