PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Longhorn Steakhouse and Applebees as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Longhorn Steakhouse
Applebees

Longhorn Steakhouse and Applebees Overview

Total reviews
127
895
Company responses
0
0
Issues resolved
0
4

Applebees was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 895 reviews. It is 768 reviews more than Longhorn Steakhouse received since Jun 26, 2014.

Longhorn Steakhouse and Applebees Consumer Ratings

Rank
139 out of 5047 in Cafes, Restaurants and Bars category
149 out of 5047 in Cafes, Restaurants and Bars category
Staff
71 in category
122 in category
Customer service
104 in category
97 in category
Product or Service Quality
132 in category
128 in category

According to consumer ratings and reviews, Longhorn Steakhouse ranks 10 points higher in the Cafes, Restaurants and Bars category than Applebees. People gave Longhorn Steakhouse 2.3 stars for Staff criterion in Cafes, Restaurants and Bars category and it is 272 points higher than the worst rated brand in this category. At the same time, Applebees was rated 1.9 stars for Staff criterion in this category and it is 221 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Applebees has a higher rating than Applebees. Regarding Product or Service Quality criterion, consumers gave Longhorn Steakhouse 1.7 stars and it is 62% greater than other in category. Applebees however was rated 1.8 stars and it is 63% greater than other in category.

Longhorn Steakhouse and Applebees Rating Details

Staff
2.3 (74 reviews)
1.9 (238 reviews)
Reviewer's quote

...Billy Banks (Manager) provided for my Birthday Dinner all the staff was very attentive to detail, great. communication skills, and ready smile made my experience even better than I ever could have imagined. I’m so grateful for the pleasant experience and hospitality!..

Judy P

I was patient, and curteous, smiling as other staff walked by. Finally, she came out with my drink, and quickly left. Again, she went to the same table about four/five times, asking if they needed anything, along with another man NOT in Applebee's attire, (sweat pants outfit) taking their empty...

Aloma
Customer service
1.9 (71 reviews)
1.9 (253 reviews)
Reviewer's quote

First of all our salads never came until the dinner was there and my wife ordered a salad and we asked the waitress and she told my wife that it was all right and my wife said it was not all right and she walked off , I walk over and told the manager the problem and he was rude. Then he cam to my...

Mckinzey

Fries were too salty. And this is from a person that puts salt on everything. One of the meals ordered was the double crisp shrimp which was supposed to come with two sides, fries and coleslaw. The coleslaw was not served with the meal because the restaurant was out. We did not know that there was...

Faduma
Product or Service Quality
1.7 (68 reviews)
1.8 (156 reviews)
Reviewer's quote

when your evening is ruined because a steakhouse cant seem to get it right and then they comp. the meal that was f****d up. if it was about the money no one would ever even go by a steak at a restaurant. most of us can make a better one at home anyway. How about the fact that in this busy day to...

kennith t

Didn’t have baked potatoes .Asked for well done steak got burnt on outside and red on inside.Didn’t get second side had to ask for it.Ask for ketchup and steak sauce and didn’t get.South Charleston West Virginia

Kelli L

Longhorn Steakhouse and Applebees Pros and Cons

Pros
  • Waitress
  • Service
  • Steak
  • Atmosphere
  • Waitress
  • Leaving the premises
Cons
  • Just a bad experence
  • Customer service
  • Service we recieved
  • Customer service
  • Service
  • Waitress

Longhorn Steakhouse and Applebees Most Positive Reviews

Top rated reviews
5

I went to eat at the Longhorn Steakhouse in the Legends Outlet on Friday 07-26-2019 and the service was horrible. First...

5

Last night my husband and I celebrated our 2 year anniversary at the Applebee's on south 76th street in Greendale. We...

Longhorn Steakhouse and Applebees Most Critical Reviews

Lowest rated reviews
1

The food was salty n cold

1

Went to Applebees in Oneonta, NY. Ordered the chicken and beef fajitas. I was served my meal and my husband had to...

Longhorn Steakhouse and Applebees Latest Reviews

Recent published reviews
1.9

First of all our salads never came until the dinner was there and my wife ordered a salad and we asked the waitress and...

Read all 127 reviews
4.2

I'm going call than Mon or T
Talk to a peson

Read all 895 reviews

Longhorn Steakhouse and Applebees Products and Services

Most reviewed product and services
  • Longhorn Steakhouse Steak (15 reviews)
  • Longhorn Steakhouse Customer Care (12 reviews)
  • Longhorn Steakhouse Waiter (12 reviews)
  • Applebees Manager (136 reviews)
  • Applebees Waiter (61 reviews)
  • Applebees Steak (46 reviews)