PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chilis and Applebees as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chilis
Applebees

Chilis and Applebees Overview

Total reviews
1194
895
Company responses
0
0
Issues resolved
5
4

Chilis was first mentioned on PissedConsumer on Jul 29, 2008 and since then this brand received 1194 reviews. It is 299 reviews more than Applebees received since Jun 13, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Chilis customer support team and Applebees customer service.

Chilis and Applebees Consumer Ratings

Rank
126 out of 5046 in Cafes, Restaurants and Bars category
149 out of 5046 in Cafes, Restaurants and Bars category
Customer service
125 in category
97 in category
Staff
135 in category
122 in category
Product or Service Quality
124 in category
129 in category

According to consumer ratings and reviews, Chilis ranks 23 points higher in the Cafes, Restaurants and Bars category than Applebees. People gave Chilis 1.7 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 239 points higher than the worst rated brand in this category. At the same time, Applebees was rated 1.9 stars for Customer service criterion in this category and it is 267 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Applebees has a higher rating than Chilis. Regarding Product or Service Quality criterion, consumers gave Chilis 1.8 stars and it is 66% greater than other in category. Applebees however was rated 1.8 stars and it is 65% greater than other in category.

Chilis and Applebees Rating Details

Customer service
1.7 (573 reviews)
1.9 (253 reviews)
Reviewer's quote

They are not making sure order correct. Asked for plan just bacon burger and when I got it , lettuce and mayo was wipe off burger.i see lettuce and taste mayo I guess on bun.Trys to give them chance to make things right, but seems like every time I ordered something it's not right.so I guess I'll...

Matthieu

Fries were too salty. And this is from a person that puts salt on everything. One of the meals ordered was the double crisp shrimp which was supposed to come with two sides, fries and coleslaw. The coleslaw was not served with the meal because the restaurant was out. We did not know that there was...

Faduma
Staff
1.8 (567 reviews)
1.9 (238 reviews)
Reviewer's quote

I live in Pompano Beach and I enjoy taking my family to Chilli's because they already know us and the staff is so nice when they see us coming. The food is good too!..

Melanie C

I was patient, and curteous, smiling as other staff walked by. Finally, she came out with my drink, and quickly left. Again, she went to the same table about four/five times, asking if they needed anything, along with another man NOT in Applebee's attire, (sweat pants outfit) taking their empty...

Aloma
Product or Service Quality
1.8 (492 reviews)
1.8 (156 reviews)
Reviewer's quote

WENT INTO CHILIS IN PRESCOTT VALLEY, AZTO HAVE A FEW DRINKS AND ORDER FOOD TO GO. SAT AT BAR AND WAS IGNORED BY BARTENDER. FINALLY AFTER 15 MINUTES WAS ABLE TO GET DRINK AND MENU. WATCHED BARTENDERS GAB WITH EACH OTHER AND WHAT APPEARED TO BE REGULARS AT BAR. AFTER ANOTHER 10-15 MINUTES BEING...

richard h

Didn’t have baked potatoes .Asked for well done steak got burnt on outside and red on inside.Didn’t get second side had to ask for it.Ask for ketchup and steak sauce and didn’t get.South Charleston West Virginia

Kelli L

Chilis and Applebees Pros and Cons

Pros
  • Location
  • I liked the price
  • Good food
  • Atmosphere
  • Waitress
  • Leaving the premises
Cons
  • Poor customer service
  • Service
  • Staff and management or food
  • Customer service
  • Service
  • Waitress

Chilis and Applebees Most Positive Reviews

Top rated reviews
5

Waitress was not interested in serving us. ZERO waitress skills. I cant even tell you her name, she never told us nor di...

5

Last night my husband and I celebrated our 2 year anniversary at the Applebee's on south 76th street in Greendale. We...

Chilis and Applebees Most Critical Reviews

Lowest rated reviews
1

Found out through a friend that chilis is employing a convicted felon at chili at5274 international blvd, north...

1

Went to Applebees in Oneonta, NY. Ordered the chicken and beef fajitas. I was served my meal and my husband had to...

Chilis and Applebees Latest Reviews

Recent published reviews

WHAT! I'm not pissed! Just need to update my phone number. I love Chili's!
Got it done, all is good!
Thanks

Read all 1194 reviews
4.2

I'm going call than Mon or T
Talk to a peson

Read all 895 reviews

Chilis and Applebees Products and Services

Most reviewed product and services
  • Chilis Customer Care (191 reviews)
  • Chilis Manager (152 reviews)
  • Chilis Waiter (105 reviews)
  • Applebees Manager (136 reviews)
  • Applebees Waiter (61 reviews)
  • Applebees Steak (46 reviews)