PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chilis and Applebees as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chilis
Applebees

Chilis and Applebees Overview

Total reviews
1392
924
Company responses
0
0
Issues resolved
6
4

Chilis and Applebees Consumer Ratings

Rank
164 out of 2614 in Cafes, Restaurants and Bars category
140 out of 2614 in Cafes, Restaurants and Bars category
Customer service
139 in category
106 in category
Product or Service Quality
135 in category
139 in category
Quality of Food
129 in category
138 in category
Location
110 in category
109 in category

Chilis and Applebees Rating Details

Customer service
1.7 (660 reviews)
1.9 (269 reviews)
Reviewer's quote

Lol :lol: like how you called it pissed customer service. I'll have to let Ellen know ..

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...Definitely poor customer service with her..

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Product or Service Quality
1.8 (574 reviews)
1.8 (174 reviews)
Reviewer's quote

... 16+ minutes she finally came to my table and i put my full order in plus appetizers another 10 minutes go by the other tables are getting their appetizer and service and we STILL DONT HAVE DRINKS!!! at this point my little boys are being really fussy!!! 9:25 pm still no appetizer still no kids meal which shouldnt have took that long. all the other tables were being served had drinks, apps!!! and being treated while me and my kids were bei...

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On our visit to the The manager was made aware of the disrespectful and non existent customer service by our server, Erica Cummins who is a tenant of ours. She told us that evening she was going to cash her stimulus check and we could meet her at her work to pick up. She hasnt paid rent since she...

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Quality of Food
2.2 (568 reviews)
2 (199 reviews)
Reviewer's quote

...I have gone to Chili's for years and the quality of food was great - NOT ANYMORE!!!! They will never have me for a customer ever again with the food I had!!!!!..

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...this is the 2nd time I was appalled by lack of quality of food...

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Location
3.1 (565 reviews)
3.1 (218 reviews)
Reviewer's quote

Chilies location in Woodbridge Virginia restaurant at managers think its cool to go out there and kill Black people and their kids just because you had to like walk off the lawn to take a breather I think its very on my Fessional didnt do you have managers who are racist working for you guys...

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...The location was, Little Rd, New Port Richey, Fl at about 10:30pm on 7/25/2020. Server Roman..

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Chilis and Applebees Pros and Cons

Pros
  • Location
  • Good food
  • No pros
  • Atmosphere
  • Waitress
  • Leaving the premises
Cons
  • Poor customer service
  • Service
  • Staff and management or food
  • Customer service
  • Service
  • Waitress

Chilis and Applebees Most Positive Reviews

Top rated reviews
5

Waitress was not interested in serving us. ZERO waitress skills. I cant even tell you her name, she never told us nor di...

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5

Last night my husband and I celebrated our 2 year anniversary at the Applebee's on south 76th street in Greendale. We...

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5

A few weeks ago my husband and I had a not so great experience during a date night at the Chili's in Wellington,...

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5

Some people like karaoke if you don't just don't go *** nobody bending your arm. You probably such anyway

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Chilis and Applebees Most Critical Reviews

Lowest rated reviews
1

Found out through a friend that chilis is employing a convicted felon at chili at5274 international blvd, north...

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1

Went to Applebees in Oneonta, NY. Ordered the chicken and beef fajitas. I was served my meal and my husband had to...

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1

MY HUSBAND ORDERED A DRAFT BEER AND IT WAS FLAT, MY TROPICAL SUNRISE MARGARITA BARELY HAD LIQUOR AND WAS NOT VERY GOOD....

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1

On 11/15/14 myself along with my husband went to the Applebee's in Milledgeville Georgia; we walked in at approximately...

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Chilis and Applebees Latest Reviews

Recent published reviews
1

Very disappointed with my order. Order was supposed to be $36.37 charge to my credit card was $43.64.
When I received ord...

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1.2

WINGDAY rip was what happened. Tried to order online for special and it would not let me, so I talked to store location...

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No votes

Its too much for text id rather talk to someone also id like my job back

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2.1

Submitted message about 10 days ago without any reply

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Chilis and Applebees Products and Services

Most reviewed product and services
  • Chilis Customer Care (210 reviews)
  • Chilis Manager (167 reviews)
  • Chilis Waiter (111 reviews)
  • Applebees Manager (136 reviews)
  • Applebees Waiter (61 reviews)
  • Applebees Steak (47 reviews)