PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carrabbas and Applebees as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carrabbas
Applebees

Carrabbas and Applebees Overview

Total reviews
350
924
Company responses
0
0
Issues resolved
4
4

Carrabbas and Applebees Consumer Ratings

Rank
127 out of 2614 in Cafes, Restaurants and Bars category
140 out of 2614 in Cafes, Restaurants and Bars category
Customer service
101 in category
107 in category
Diversity of Products or Services
123 in category
165 in category
Quality of Food
103 in category
139 in category
Location
93 in category
110 in category

Carrabbas and Applebees Rating Details

Customer service
2 (159 reviews)
1.9 (269 reviews)
Reviewer's quote

Have NOT heard from Customer service Manager DIDNT honor promotional EVEN THOUGH MANY OF US DUE TO VIRUS CANNOT DINE IN Service in PAST has been slow- up to an hour after ordering Some waiters not trained at this location. Nice waiters but you can tell they weren't TRAINED..

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...Definitely poor customer service with her..

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Diversity of Products or Services
2.7 (132 reviews)
2.3 (231 reviews)
Reviewer's quote

...I was assured the food stands (setup) would be part of the services provided upon delivery. First of all, the problem started as soon as the delivery guy arrived. He told my fiancé that setting up the food was "not part of the services Carrabba's provided"...

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...But the system being flawed is not an excuse for not paying for services rendered. I need tips to pay my bills. All waiters do...

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Quality of Food
2.4 (130 reviews)
2 (199 reviews)
Reviewer's quote

...We frequent your restaurants quite often and know the quality of food and service. I kept the receipts if you need them to fix the problem. Anitahawk@ yahoo...

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...this is the 2nd time I was appalled by lack of quality of food...

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Location
3.2 (131 reviews)
3.1 (218 reviews)
Reviewer's quote

...They belittle their employees at that location in Dunwoody, Georgia. On top of molded food in the walk in including lemons, cheese, and bread, there are roaches everywhere. There are roaches in the soda machine as well as molded unclean soda nobs...

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...The location was, Little Rd, New Port Richey, Fl at about 10:30pm on 7/25/2020. Server Roman..

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Carrabbas and Applebees Pros and Cons

Pros
  • I use to like carrabbas
  • Food
  • Food is good
  • Atmosphere
  • Waitress
  • Leaving the premises
Cons
  • Poor customer service
  • Bad custmer service
  • Waitress ruined the whole experience
  • Customer service
  • Service
  • Waitress

Carrabbas and Applebees Most Positive Reviews

Top rated reviews
5

Absolutely the finest meal we've eaten in years! Filets literally melted in our mouths. Lobster Ravioli was very subtle...

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5

Last night my husband and I celebrated our 2 year anniversary at the Applebee's on south 76th street in Greendale. We...

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5

Hi,

Here's the link to the file:

https://onedrive.live.com/redir?page=view&resid=39AC4A2D360A4A23!116&authkey=!AJY...

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5

Some people like karaoke if you don't just don't go *** nobody bending your arm. You probably such anyway

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Carrabbas and Applebees Most Critical Reviews

Lowest rated reviews
1

I would go every week to this restaurant.As a ex-faithful consumer, my family including myself decided to go to...

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1

Went to Applebees in Oneonta, NY. Ordered the chicken and beef fajitas. I was served my meal and my husband had to...

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1

Not much lobster in lobster ravioli

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1

On 11/15/14 myself along with my husband went to the Applebee's in Milledgeville Georgia; we walked in at approximately...

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Carrabbas and Applebees Latest Reviews

Recent published reviews
2.5

We always seek out Carrabba’s while dining out in different cities. We know what to expect from the service and food....

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1.2

WINGDAY rip was what happened. Tried to order online for special and it would not let me, so I talked to store location...

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4

We put in the wrong phone number in for our dine rewards.
The order was from the location in Centreville va
7/31/20
2:32
Wit...

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2.1

Submitted message about 10 days ago without any reply

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Carrabbas and Applebees Products and Services

Most reviewed product and services
  • Carrabbas Manager (55 reviews)
  • Carrabbas Customer Care (40 reviews)
  • Carrabbas Waiter (20 reviews)
  • Applebees Manager (136 reviews)
  • Applebees Waiter (61 reviews)
  • Applebees Steak (47 reviews)