Apple vs Verizon Wireless

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Apple

Computers
  • 1 ISSUES RESOLVED
  • 327 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Smooth and easy touch experience 3
  • Customer service 2
  • Products 2
  • Phone 2

Customers don't like

  • Customer service8
  • Apple lack of customer support6
  • Lack of customer support6
  • Lack of support from apple6
  • Service5

Products by Apple

No items

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Verizon Wireless

Telecommunications
  • 6 ISSUES RESOLVED
  • 753 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Coverage area 13
  • Seem to have better coverage than most providers 9
  • Coverage 7
  • Quality of network 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • No resolution to problem25
  • Deceitful salesperson14
  • Customer service11
  • Ignorant customer service people10
  • Problem resolution10

Products by Verizon Wireless

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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