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Apple

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 390 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Clean design 3
  • Products 2
  • Previous itunes app 2
  • Phone 2

Customers don't like

  • Customer service11
  • Selling defective merchandise4
  • Lack of support from apple4
  • Lack of answer4
  • Apple lack of customer support4
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 935 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Coverage area 15
  • Coverage 10
  • Seem to have better coverage than most providers 9
  • You are a bunch of overcharging crooks 4
  • Quality of network 4

Customers don't like

  • Customer service23
  • No resolution to problem9
  • Problem resolution7
  • Deceitful salesperson7
  • Passed around from one department to another6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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