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Apple

Computers
  • 1 ISSUES RESOLVED
  • 331 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Customer service 2
  • Phone 2
  • Products 2
  • Smooth and easy touch experience 2

Customers don't like

  • Customer service8
  • Lack of customer support6
  • Lack of support from apple6
  • Lack of answer5
  • Service5
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Toshiba

Computers
  • 0 ISSUES RESOLVED
  • 222 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Basically a nice computer except the things that do not work 2
  • On time delivery 1
  • Product 1
  • Service rep was informative 1
  • Tablet 1

Customers don't like

  • Customer service reps4
  • Quality of laptop3
  • Toshibas attitude3
  • So called quality of what i purchased2
  • Toshibas website2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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