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Apple

Computers
  • 1 ISSUES RESOLVED
  • 348 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Clean design 3
  • Customer service 2
  • Products 2
  • Phone 2

Customers don't like

  • Apple lack of customer support4
  • Selling defective merchandise4
  • Lack of answer4
  • Lack of support from apple4
  • Lack of customer support3
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1049 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $858 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Plans 7
  • Not much to like 6
  • Pricing of the plans 6
  • Price 4
  • Sales representative 4

Customers don't like

  • Customer support9
  • Service9
  • Billing6
  • Coverage5
  • Customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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