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Apple

Computers
  • 1 ISSUES RESOLVED
  • 356 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Clean design 3
  • Products 2
  • Phone 2
  • Design 2

Customers don't like

  • Selling defective merchandise4
  • Lack of support from apple4
  • Lack of answer4
  • Apple lack of customer support4
  • Lack of customer support3
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1591 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $360 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 19
  • Unlimited plan has served me well 13
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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