PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apple and Samsung Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apple
Samsung Electronics

Apple and Samsung Electronics Overview

Total reviews 1386 1671
Company responses 0 0
Issues resolved 17 19

Apple and Samsung Electronics Consumer Ratings

Rank
387 out of 2839 in Appliances and Electronics category
480 out of 2839 in Appliances and Electronics category
Customer service
297 in category
412 in category
Product or Service Quality
271 in category
444 in category
Website
295 in category
385 in category
Price Affordability
616 in category
568 in category

Apple and Samsung Electronics Rating Details

Customer service
1.9
(478 reviews)
1.6
(572 reviews)
Reviewer's quote

Apple used to have a form of empathy where as now when you call for customer service its almost as if they mute you when they ask whats going on and then just transfer you to tier 2 if youre lucky. (I suppose) which is just another person that basically just says tough luck, go ahead and buy a new...

Read full review

Customer Service was great I got help on a Sunday. This is rare to get help on the weekendsnow I wont have to throw my food away..

Read full review
Product or Service Quality
2.1
(433 reviews)
1.7
(530 reviews)
Reviewer's quote

Had no response from customer service regarding free subscription of Apple TV. If it is a free 3 months trial, why it is not offering that way when I try to see Coda; only rent or buy..

Read full review

Customer service is a joke and non-existent and their website will give you a different price every time you visit for the same product. 6 hours of time wasted on the phone to fix simple things with zero resolution. Asked to be escalated and asked for a supervisor and neither was offered...

Read full review
Website
2.4
(413 reviews)
2.1
(454 reviews)
Reviewer's quote

...then they wanted to see my screen a website AnyDesk then could see my screen!!! All my info!!! And even saw me!!. But they did get $100 gift cards and all my info Here's the number they called from 870-376-****!!! They are from Al scammers pretending to be Apple techs!!!..

Read full review

They said they are not doing that as well saying they don't have any TV though many of them show up on their website. They told me they can provide bigger TV, but that is poor quality (WOLED vs QD-OLED) and also will not fit my house. They said they can provide refund but returning huge TV, and...

Read full review
Price Affordability
2
(394 reviews)
2.2
(487 reviews)
Reviewer's quote

...I never would have fixed my broken MacAir for close to half the price of a new MacAir if I did not have faith that Apple Support would warranty their repair through my purchase of Apple Care..

Read full review

...basic phone with a high price tag. Samsung...

Read full review

Apple and Samsung Electronics Pros and Cons

Pros
  • Apple in the early days
  • Clean design
  • No pros
  • Always have loved all samsung products
  • Good products
  • Quality of tv
Cons
  • Customer service
  • Lack of answer
  • Not happy with service
  • Customer service
  • Poor customer service
  • Horrible customer service

Apple and Samsung Electronics Most Positive Reviews

Top rated reviews
5

Ive been trying to get my account back in Clash of clans. My usernames are Rick the Stick, and Geri Curl Juice. And Im...

Read full review
5

Customer Service was great I got help on a Sunday.This is rare to get help on the weekendsnow I wont have to throw my...

Read full review
5

I had disputed a subscription Cardi-Mate and now Apple disabled my Apps Store and iTunes. I had assumed the charges will...

Read full review
5

Tenía 2 meses que decía en la pantalla error. Lo había desenchufado y hace 2 semanas lo volví a enchufar y decía f5. Lo...

Read full review

Apple and Samsung Electronics Most Critical Reviews

Lowest rated reviews
1

Last year i bought and macbook pro 13 inch retina, after some month use i noticed that i got short on my choice on RAM m...

Read full review
1

purchased washer in 2/13 and it has never worked properly. Clothes came out of final cycle still dripping wet and no...

Read full review
1

Do not believe the Hype about Apple products and/or MAC Book Products.
You've been warned.

Long story short:
I pur...

Read full review
1

Customer service is a joke and non-existent and their website will give you a different price every time you visit for...

Read full review

Apple and Samsung Electronics Latest Reviews

Recent published reviews
No votes

I purchased a Mac Mini last November 6, 2023, online and spoke with an Apple sales rep who told me there were 6 USB port...

Read full review
No votes

Compre mis artículos en una tienda BrandsMart y me dijeron que san sing tenía un rebate de 100 dólares por artículo si...

Read full review
No votes

WhatsApp couldn't start. Please restart your iPhone if the problem continues.this msg was continuing for my i phone...

Read full review
No votes

You said it back to factory settings and it's sold everything all my passwords I can't get into nothing and I'm pretty...

Read full review