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Apple
Samsung Electronics

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Apple

Apple

2.1
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 455 TOTAL REVIEWS
Rank
167 out of 2885
in Appliances and Electronics category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    37
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    03:29
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
64 reviews
1.4
30 reviews
1.6
30 reviews
Samsung Electronics

Samsung Electronics

1.8
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 814 TOTAL REVIEWS
Rank
267 out of 2885
in Appliances and Electronics category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    06:48
  • ISSUES RESOLVED
    50%
Top Products and Services
Tv
2
255 reviews
1.9
96 reviews
1.5
54 reviews

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