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Apple

Computers
  • 1 ISSUES RESOLVED
  • 348 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Clean design 3
  • Customer service 2
  • Products 2
  • Phone 2

Customers don't like

  • Apple lack of customer support4
  • Selling defective merchandise4
  • Lack of answer4
  • Lack of support from apple4
  • Lack of customer support3
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Samsung Electronics

Appliances and Electronics
  • 4 ISSUES RESOLVED
  • 714 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Tv when it worked 3
  • Features 2
  • Large load capacity 2
  • Overall product design and ease of use 2
  • Quality of tv 2

Customers don't like

  • Customer service11
  • Way they do business4
  • Appliance service life3
  • Poor quality3
  • Lack of warranty coverage3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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