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Our website collected and compiled various consumer reviews about Apple and Samsung Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
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Apple and Samsung Electronics Consumer Ratings
Rank
231
out of 1794 in Appliances and Electronics category
367
out of 1794 in Appliances and Electronics category
Customer service
199
in category
296
in category
Product or Service Quality
178
in category
305
in category
Website
167
in category
244
in category
Price Affordability
409
in category
334
in category
Apple and Samsung Electronics Rating Details
Customer service
1.5 (180 reviews)
1.3 (189 reviews)
Reviewer's quote
I could of mailed it in and not wasted my time driving to the store, customer service doesnt care, they obviously arent going to make it right, hopefully I get my phone back. I have over 8 Apple products and the only reason I switched to an iPhone is to FaceTime my children. I really wish I had my...
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...One more - customer service is even worse than the products..
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Product or Service Quality
1.8 (160 reviews)
1.4 (189 reviews)
Reviewer's quote
unfortunately authorized service denied repairing my screen due to Turkish regulation (I live in NL so foreigner device has to be registered first to get service). I called Global Apple Support to ask solution, consultant referred me to 3rd party repair shop to replace my screen for 20-30euro....
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...I will never buy another Samsung product. I hope noone else has this issue. Ill def advocate to seek another brand anytime and every time...
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Website
2.4 (149 reviews)
2 (158 reviews)
Reviewer's quote
...Only called because I could not make a future appointment on their website. These were 3 phones we needed at the 6s level of testing with other systems. At this point, we are through with Apple...
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On the 28th of December 2019, I have placed an order from Samsung on their website https://www. samsung. com/us/ with using Samsung Financing Program...
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Price Affordability
1.8 (143 reviews)
2.1 (161 reviews)
Reviewer's quote
...No mention of a refund and I see on my credit card statement that I have indeed been charged $578 for a refurbished iPhone X -full retail price..
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The worst deal you could ever make…worst deal I’ve ever made! Samsung dropped the price 3 days after I purchased my phone to $599… a $400 difference-No Trade In! Well, I was sure that the company would price match the phone since I had 14 days to return the phone. Samsung flat out told me “No!” and...
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Apple and Samsung Electronics Pros and Cons
Pros
Apple in the early days
Clean design
Design
Overall product design and ease of use
Design and size
Design
Cons
Customer service
Lack of answer
Lack of support from apple
Customer service
Poor quality poor customer service
Poor quality
Apple and Samsung Electronics Most Positive Reviews
Top rated reviews
5
my experience with apple support was very positive.I broke my phon
and bought anew one with a discount by an insurer, wh...
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5
Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071
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5
Haven't used iTunes in a year or so. I used to be able to convert files bought from iTunes store to MP3 format so I coul...
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5
It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...
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Apple and Samsung Electronics Most Critical Reviews
Lowest rated reviews
1
I am using iphone 5s 32GB.
My touch id sensor was not working, At first i thought it was some bug/software problem (a sm...
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1
Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...
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1
People who are running Apple’ in India, deserve a royal kick in the nuts and spanking on their back. Apple in India do n...
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1
Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...
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Apple and Samsung Electronics Latest Reviews
Recent published reviews
1
I was told to go to an Apple store and get my phone replace under warranty. Instead Apple flagged it to be repaired,...
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1
Pathetic. My year-old Samsung TV just died, completely. It has a 3-year Samsung warranty. After 33 days, 1 canceled...
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1.3
My iphone8 screen broken when I was on holidays in TR. unfortunately authorized service denied repairing my screen due t...
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1
Horrible QC. Samsung wont honor warranty i received the 2019 65 RU800 TV as a gift. Right out of the box, there was a Pic...
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Apple and Samsung Electronics Products and Services
Most reviewed product and services
Apple Cell Phone
(67 reviews)
Apple Laptop
(34 reviews)
Apple Iphone 6 Cell Phone
(33 reviews)
Samsung Electronics Tv
(265 reviews)
Samsung Electronics Refrigerator
(100 reviews)
Samsung Electronics Repair
(54 reviews)
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