PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apple and Samsung Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apple
Samsung Electronics

Apple and Samsung Electronics Overview

Total reviews
485
846
Company responses
0
0
Issues resolved
2
10

Apple and Samsung Electronics Consumer Ratings

Rank
221 out of 1791 in Appliances and Electronics category
307 out of 1791 in Appliances and Electronics category
Customer service
176 in category
274 in category
Product or Service Quality
165 in category
283 in category
Website
167 in category
238 in category
Price Affordability
391 in category
319 in category

Apple and Samsung Electronics Rating Details

Customer service
1.5 (168 reviews)
1.3 (177 reviews)
Reviewer's quote

...fter an hour on the phone with their technical support, they advised me there is a recall on my model of phone and at this point was transferred over to Apple customer service. After looking into to the issue I was advise that they would send me a box so I could send in my phone in for repair, HOWEVER they could not send me a replacement. ...

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I am a technology fan, and for many years a big fan of #Samsung and over the last 7 months they have proven that their customer service values are so poor, that no matter the quality of any technology products that make may be, the nightmare of repair makes me never want to do business with them...

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Product or Service Quality
1.9 (150 reviews)
1.4 (180 reviews)
Reviewer's quote

The quality of the Apple iPhone screens are probably the worst screens on the market. It doesn’t matter if you have a case or a screen protector. They crack so easily, it’s ridiculous, which blows my mind considering it is a phone that is almost $1000, close to the cost of my laptop...

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...I called Sears since I bought a 3 yr service plan the manager said he would never send anyone out here ever. I told him to come to get it I wanted my money back or a new washer he hung up on me. Five years later during a spin, the tub dragged on the floor and the motor burned...

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Website
2.4 (134 reviews)
2 (150 reviews)
Reviewer's quote

...Only called because I could not make a future appointment on their website. These were 3 phones we needed at the 6s level of testing with other systems. At this point, we are through with Apple...

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On the 28th of December 2019, I have placed an order from Samsung on their website https://www. samsung. com/us/ with using Samsung Financing Program...

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Price Affordability
1.8 (132 reviews)
2.2 (152 reviews)
Reviewer's quote

...No mention of a refund and I see on my credit card statement that I have indeed been charged $578 for a refurbished iPhone X -full retail price..

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The worst deal you could ever make…worst deal I’ve ever made! Samsung dropped the price 3 days after I purchased my phone to $599… a $400 difference-No Trade In! Well, I was sure that the company would price match the phone since I had 14 days to return the phone. Samsung flat out told me “No!” and...

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Apple and Samsung Electronics Pros and Cons

Pros
  • Apple in the early days
  • Clean design
  • That it worked before
  • Overall product design and ease of use
  • Design and size
  • Design
Cons
  • Customer service
  • Lack of support from apple
  • Lack of answer
  • Customer service
  • Poor quality poor customer service
  • Way they do business

Apple and Samsung Electronics Most Positive Reviews

Top rated reviews
5

my experience with apple support was very positive.I broke my phon
and bought anew one with a discount by an insurer, wh...

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5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

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5

Haven't used iTunes in a year or so. I used to be able to convert files bought from iTunes store to MP3 format so I coul...

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5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

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Apple and Samsung Electronics Most Critical Reviews

Lowest rated reviews
1

I am using iphone 5s 32GB.
My touch id sensor was not working, At first i thought it was some bug/software problem (a sm...

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1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

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1

People who are running Apple’ in India, deserve a royal kick in the nuts and spanking on their back. Apple in India do n...

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1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

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Apple and Samsung Electronics Latest Reviews

Recent published reviews
3.6

iPhone and iPad keep defaulting to factory settings and constant verification of my AID and passwords. Continues...

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1

I own a rather expensive Samsung refrigerator. It's about 4 years old and has a defect that cannot be repaired. I had 3...

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No votes

Due to a storm 4 weeks ago all my power &;;; Sparklight was ripped from transformer when a 6' diameter tree was...

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No votes

I cant sign in to my Google account because i can't verify my phone number because it's wrong in the system. I live...

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Apple and Samsung Electronics Products and Services

Most reviewed product and services
  • Apple Cell Phone (67 reviews)
  • Apple Laptop (34 reviews)
  • Apple Iphone 6 Cell Phone (31 reviews)
  • Samsung Electronics Tv (262 reviews)
  • Samsung Electronics Refrigerator (100 reviews)
  • Samsung Electronics Repair (54 reviews)