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Apple

Computers
  • 1 ISSUES RESOLVED
  • 375 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Clean design 3
  • Products 2
  • Previous itunes app 2
  • Phone 2

Customers don't like

  • Customer service11
  • Selling defective merchandise4
  • Lack of support from apple4
  • Lack of answer4
  • Apple lack of customer support4
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 729 TOTAL REVIEWS
  • $50.1K CLAIMED LOSSES
  • $486 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Free 250 minutes 14
  • Program 6
  • Phone and free service 3
  • Phone 3
  • Patience 3

Customers don't like

  • Customer service13
  • Total run around everytime have never had a good experience7
  • Poor english6
  • Hours with customer service6
  • Put on hold 40 minutes transferred over and over4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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