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Apple

Computers
  • 1 ISSUES RESOLVED
  • 362 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Clean design 3
  • Products 2
  • Phone 2
  • Design 2

Customers don't like

  • Selling defective merchandise4
  • Lack of support from apple4
  • Lack of answer4
  • Apple lack of customer support4
  • Lack of customer support3
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Roku

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 224 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $79 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Would like the product if it worked the way its supposed to 3
  • Product when it works 3
  • Price 2
  • Netflix availability 2
  • Initially 2

Customers don't like

  • Customer service6
  • Does not stand behind product4
  • Roku server issues3
  • Lack of tech expertise3
  • Customer service sucks3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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