Apple vs Rca

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Apple

Computers
  • 1 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Apple in the early days 5
  • Smooth and easy touch experience 3
  • Customer service 2
  • Products 2
  • Phone 2

Customers don't like

  • Customer service7
  • Apple lack of customer support6
  • Lack of customer support6
  • Lack of support from apple6
  • Service5

Products by Apple

No items

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Rca

Computers
  • 0 ISSUES RESOLVED
  • 133 TOTAL REVIEWS
  • $27K CLAIMED LOSSES
  • $586 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Price 2
  • Good till it stopped working 2
  • Price of repair 1
  • Resonable turn around time 1
  • Quality of repair 1

Customers don't like

  • Customer service10
  • No replacement6
  • Never getting straight answers5
  • Product or customer service4
  • Warranty department4

Products by Rca

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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