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Apple

Computers
  • 1 ISSUES RESOLVED
  • 354 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Apple in the early days 6
  • Clean design 3
  • Design 2
  • Products 2
  • Phone 2

Customers don't like

  • Apple lack of customer support4
  • Selling defective merchandise4
  • Lack of answer4
  • Lack of support from apple4
  • Lack of customer support3
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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 370 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Easy to book 3
  • Price 2
  • Complaint solved after i had sent out almost 400 emails 1
  • Site filters 1
  • Easiness 1

Customers don't like

  • Customer service7
  • Ability to change4
  • Near useless website3
  • Poor contact information3
  • No refund for their mistake3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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