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Apple

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 390 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Clean design 3
  • Products 2
  • Previous itunes app 2
  • Phone 2

Customers don't like

  • Customer service11
  • Selling defective merchandise4
  • Lack of support from apple4
  • Lack of answer4
  • Apple lack of customer support4
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Newegg

Appliances and Electronics
  • 7 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $34.3K CLAIMED LOSSES
  • $484 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Customer chat person tried to help 3
  • Securtity 1
  • Product 1
  • Price of refurbished apple 1
  • Price 1

Customers don't like

  • Customer service16
  • Lack of customer service5
  • Unwillingness to placate a disgruntled customer3
  • Being ripped off3
  • Unfair and heartless2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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