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Apple

Computers
  • 1 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Clean design 3
  • Smooth and easy touch experience 3
  • Phone 2
  • Products 2

Customers don't like

  • Customer service8
  • Apple lack of customer support7
  • Service7
  • Lack of customer support6
  • Lack of support from apple6
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Net Detective

Software
  • 1 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Fairly good information 5
  • Been good but sometimes login issues 4
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Having my membership cancelled without my knowledge11
  • Subscription cancelled without my knowledge or authorization11
  • Way they did it cancel us4
  • Membership was cancelled without my knowledge3
  • Sometimes outdated information3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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