PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Microsoft and Apple as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Microsoft
Apple

Microsoft and Apple Overview

Total reviews
349
466
Company responses
0
0
Issues resolved
6
2

Apple was first mentioned on PissedConsumer on Mar 21, 2007 and since then this brand received 466 reviews. It is 117 reviews more than Microsoft received since Nov 25, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Microsoft customer support team than with Apple customer service.

Microsoft and Apple Consumer Ratings

Rank
183 out of 1358 in Software category
198 out of 2615 in Appliances and Electronics category
Customer service
135 in category
174 in category
Product or Service Quality
126 in category
148 in category
Website
157 in category
173 in category

Microsoft and Apple Rating Details

Customer service
1.2 (125 reviews)
1.5 (161 reviews)
Reviewer's quote

No luck getting anyone on the phone, the robot answering sends you tho the website customer support, where no answers to my question can be found. Tried connecting by Chat, was put on hold, being number 51 in line. 5 (five!!!) hours later I am number 2 in line to be answered!!!!! I am quitting now,...

Sofia B

I then call Apple customer service, once again, and was told they can’t do that and I would need to speak to a supervisor! I was on hold for over an hour! 1 hour of waiting! I finally was pushed through but when I was asked to give my name I responded with “Am I speaking with a supervisor,” the...

Debra R
Product or Service Quality
1.7 (110 reviews)
1.9 (140 reviews)
Reviewer's quote

Windows10 September 2019 upgrade will delete competing product such as Thunderbird email and Firefox browser. And with the email system when trying to reinstall it, it will use only your backup. Because it may be an old backup, you will lose all current folders, and saved for offline use, the files...

Aniceto

I've had a full range of Apple products since 2006. I like the design of the products but have come to hate the company, the greed of the company, the poor product quality, and generally the arrogant/smug customer service I get. I've had significant problems with 60% of my products; it's usually...

PissedConsumer1689645
Website
1.9 (106 reviews)
2.4 (128 reviews)
Reviewer's quote

Got their 365 office and contacted their so called CS but couldn’t speak to anyone their automated system is a disaster and after few attempts it put me on hold for God knows how long but I gave up and hung up also their customer website is user unfriendly so it’s a loose loose situation with them ..

NASHWA D

...Only called because I could not make a future appointment on their website. These were 3 phones we needed at the 6s level of testing with other systems. At this point, we are through with Apple...

Rick E

Microsoft and Apple Pros and Cons

Pros
  • Windows version 7
  • Service
  • Outlook customer service
  • Apple in the early days
  • Clean design
  • That it worked before
Cons
  • Lousy customer service
  • Lack of understanding
  • Customer service
  • Customer service
  • Lack of support from apple
  • Lack of answer

Microsoft and Apple Most Positive Reviews

Top rated reviews
5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

5

my experience with apple support was very positive.I broke my phon
and bought anew one with a discount by an insurer, wh...

Microsoft and Apple Most Critical Reviews

Lowest rated reviews
1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

1

I am using iphone 5s 32GB.
My touch id sensor was not working, At first i thought it was some bug/software problem (a sm...

Microsoft and Apple Latest Reviews

Recent published reviews
1

My message did not go through

Read all 349 reviews
1

Just reported that Apple watch was used as a communications device to allow players to cheat. The government needs to...

Read all 466 reviews

Microsoft and Apple Products and Services

Most reviewed product and services
  • Microsoft Technical Support (45 reviews)
  • Microsoft Office Suite (36 reviews)
  • Microsoft Account (28 reviews)
  • Apple Cell Phone (68 reviews)
  • Apple Laptop (32 reviews)
  • Apple Iphone 6 Cell Phone (30 reviews)