PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Microsoft and Apple as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Microsoft
Apple

Microsoft and Apple Overview

Total reviews 517 536
Company responses 0 0
Issues resolved 7 2

Microsoft and Apple Consumer Ratings

Rank
225 out of 1081 in Software category
249 out of 1850 in Appliances and Electronics category
Customer service
167 in category
218 in category
Product or Service Quality
161 in category
186 in category
Website
194 in category
181 in category
Diversity of Products or Services
143 in category
215 in category

Microsoft and Apple Rating Details

Customer service
1.2 (202 reviews)
1.5 (194 reviews)
Reviewer's quote

Your customer service is beyond awful..

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...I reach out to customer service, but they were like robots just read me the same info from their website..

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Product or Service Quality
1.5 (178 reviews)
1.8 (173 reviews)
Reviewer's quote

...I pay for this service yet I have to deal with an incompetent robot? How *** our world is getting. FIX this Problem. I am tired of junk mail going into my inbox when I have safe senders ON..

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...Apple has really changed and in my opinion is now low quality and uncaring..

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Website
1.7 (172 reviews)
2.4 (162 reviews)
Reviewer's quote

...But I've tried with no success with the support pages of the website because as I live in the UK I can't raise this repair. Please advise what I need to do please. I really hope you can help...

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...Only called because I could not make a future appointment on their website. These were 3 phones we needed at the 6s level of testing with other systems. At this point, we are through with Apple...

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Diversity of Products or Services
2.1 (154 reviews)
2.4 (153 reviews)
Reviewer's quote

Then I'm informed MS Tech Support needs to remove 365 from Windows 10 Pro, because it is preventing the installation of their own disk based products???? Three weeks later, with more than 12 different case numbers given to us, and 60+ hours sitting on the phone, the problems in both the old PC AND...

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...a normal silver iPhone 11!! I last powered it on last night and it still shows the Apple logo! :angry: I am very disappointed with the quality of their products I ended up giving that phone away for...

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Microsoft and Apple Pros and Cons

Pros
  • Windows version 7
  • When it worked
  • Surface when it actually worked
  • Apple in the early days
  • Design
  • Clean design
Cons
  • Poor service
  • Customer service
  • Lousy customer service
  • Customer service
  • Lack of answer
  • Lack of support from apple

Microsoft and Apple Most Positive Reviews

Top rated reviews
5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

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5

my experience with apple support was very positive.I broke my phon
and bought anew one with a discount by an insurer, wh...

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5

After years of enjoying sync of my mail, calendars, contacts on Windows 10 PC, iPhone, iPad, they suddenly stopped...

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5

Haven't used iTunes in a year or so. I used to be able to convert files bought from iTunes store to MP3 format so I coul...

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Microsoft and Apple Most Critical Reviews

Lowest rated reviews
1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

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1

I am using iphone 5s 32GB.
My touch id sensor was not working, At first i thought it was some bug/software problem (a sm...

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1

I am an exceptionally unhappy MicroSoft support customer.

After a system upgrade, there were problems. Corrupt .dll’s,...

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1

People who are running Apple’ in India, deserve a royal kick in the nuts and spanking on their back. Apple in India do n...

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Microsoft and Apple Latest Reviews

Recent published reviews
1

Rude and demeaning manner. Blamed customer for company mistakes

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1

I have probably owned at least 20 Macs. My first was an AppleIIE. Lately, something is very wrong at Apple. I have had...

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No votes

Don't help me and I faced a trouble with my mail

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No votes

After several iPhone 10's and and their (inability to connect (would have to call back multiple times to get a...

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Microsoft and Apple Products and Services

Most reviewed product and services
  • Microsoft Technical Support (52 reviews)
  • Microsoft Office Suite (38 reviews)
  • Microsoft Windows Operating System 10 (15 reviews)
  • Apple Cell Phone (68 reviews)
  • Apple Iphone 6 Cell Phone (34 reviews)
  • Apple Laptop (34 reviews)