Apple vs Microsoft

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Apple

Computers
  • 1 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Apple in the early days 5
  • Smooth and easy touch experience 3
  • Customer service 2
  • Products 2
  • Phone 2

Customers don't like

  • Customer service7
  • Apple lack of customer support6
  • Lack of customer support6
  • Lack of support from apple6
  • Service5

Products by Apple

No items

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Microsoft

Software
  • 3 ISSUES RESOLVED
  • 234 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $579 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Windows version 7 3
  • Surface when it actually worked 1
  • Used by many people 1
  • Using word until it became terrible 1
  • Windows up to version 7 1

Customers don't like

  • Tech suport was very bad7
  • Microsofts apparent arrogance6
  • Microsofts unprofessionalism6
  • Poor service6
  • Series of many service shut outs6

Products by Microsoft

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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