PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apple and Microsoft as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apple
Microsoft

Apple and Microsoft Overview

Total reviews
499
376
Company responses
0
0
Issues resolved
2
7

Apple and Microsoft Consumer Ratings

Rank
232 out of 1773 in Appliances and Electronics category
189 out of 1027 in Software category
Customer service
191 in category
139 in category
Product or Service Quality
172 in category
137 in category
Website
169 in category
163 in category
Price Affordability
401 in category
173 in category

Apple and Microsoft Rating Details

Customer service
1.5 (174 reviews)
1.3 (143 reviews)
Reviewer's quote

...I promptly called Apple customer service to file a claim and ask for a refund. I was told the request would be reviewed and take up to 7 business days. After 7 business days, I heard nothing from Apple and called again...

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Customer Service is unable to help me, and when I asked the polite man for a supervisor who might have better or more access as to be able to resolve my issue, I was informed there were no supervisors. This guy was very polite, he would have gotten a supervisor, if any were around. How can you...

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Product or Service Quality
1.9 (156 reviews)
1.6 (128 reviews)
Reviewer's quote

In an attempt to rectify the problem, I have provided all information available to me: serial numbers, my service and support page, my iCloud account. TWICE now, I even literally put a member from your Apple watch team on a 3-way call with my cellular service provider who was able to confirm that...

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...Called customer service and I got someone in Canada. They could not help and only wanted to send me to a tech who would chare $69 to reset my password. He would not transfer me to any one else and was completely useless...

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Website
2.4 (143 reviews)
1.9 (121 reviews)
Reviewer's quote

...Only called because I could not make a future appointment on their website. These were 3 phones we needed at the 6s level of testing with other systems. At this point, we are through with Apple...

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Microsoft HAS SOME RECORD AT THEIR WEBSITE OF MY OLD PAYMENT MADE THROUGH A CREDIT CARD WHICH NO LONGER IN USE. NOW I AM BUYING A SOFTWARE THROUGH A VALID CARD WITH MU CURRENT ADDRESS. THE PAYMENT IS NOT ACCEPTED SAYING THE CARE DETAILS ARE NOT MATCHING...

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Price Affordability
1.8 (139 reviews)
1.9 (103 reviews)
Reviewer's quote

...No mention of a refund and I see on my credit card statement that I have indeed been charged $578 for a refurbished iPhone X -full retail price..

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I was on my Xbox creating my account and then 2 days later, Microsoft Suspended my account. WHAT DID I DO?And Microsoft Is Lazy, and a liar. I set my account to no barriers and it asks me for my password. YOU SHOULD BE ASHAMED MICROSOFT FOR YOUR WORK! IMPROVE!

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Apple and Microsoft Pros and Cons

Pros
  • Apple in the early days
  • Clean design
  • That it worked before
  • Windows version 7
  • When it worked
  • Werst ever
Cons
  • Customer service
  • Lack of answer
  • Poor customer service
  • Lousy customer service
  • Lack of understanding
  • Customer service

Apple and Microsoft Most Positive Reviews

Top rated reviews
5

my experience with apple support was very positive.I broke my phon
and bought anew one with a discount by an insurer, wh...

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5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

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5

Haven't used iTunes in a year or so. I used to be able to convert files bought from iTunes store to MP3 format so I coul...

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5

After years of enjoying sync of my mail, calendars, contacts on Windows 10 PC, iPhone, iPad, they suddenly stopped...

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Apple and Microsoft Most Critical Reviews

Lowest rated reviews
1

I am using iphone 5s 32GB.
My touch id sensor was not working, At first i thought it was some bug/software problem (a sm...

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1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

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1

People who are running Apple’ in India, deserve a royal kick in the nuts and spanking on their back. Apple in India do n...

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1

I am an exceptionally unhappy MicroSoft support customer.

After a system upgrade, there were problems. Corrupt .dll’s,...

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Apple and Microsoft Latest Reviews

Recent published reviews
1

Apple card. Hours spent trying to get help on phone several calls, not
helpful. Cant find account number to pay bill. Can...

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2.7

I was on my Xbox creating my account and then 2 days later, Microsoft Suspended my account. WHAT DID I DO?
And Microsoft...

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1.6

In 2016, I received financing to create my own business. This is a dream I've been working on for over 20 years and one...

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No votes

Microsoft inability to address complaint. I can't even reset my password just going round in circles

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Apple and Microsoft Products and Services

Most reviewed product and services
  • Apple Cell Phone (67 reviews)
  • Apple Laptop (34 reviews)
  • Apple Iphone 6 Cell Phone (32 reviews)
  • Microsoft Technical Support (46 reviews)
  • Microsoft Office Suite (36 reviews)
  • Microsoft Account (31 reviews)