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Apple

Computers
  • 1 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Apple in the early days 6
  • Clean design 3
  • Smooth and easy touch experience 3
  • Phone 2
  • Products 2

Customers don't like

  • Customer service8
  • Apple lack of customer support7
  • Service7
  • Lack of customer support6
  • Lack of support from apple6
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2547 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $344 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support23
  • Chat conversations and unresolved issues8
  • Customer service8
  • No refund policy7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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