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Logitech

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $15.1K CLAIMED LOSSES
  • $256 AVERAGE LOSS
1.7
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Mike and sunshine in the customer care 2
  • Trackball m570 1
  • Then hour or so of my life i will never get back again 1
  • Sound quality and slim keyboard 1
  • Professionalism of representatives 1

Customers don't like

  • Lousy after purchase service4
  • Customer service3
  • Treatment by customer service2
  • Time it took to resolve an issue2
  • Ordering process2
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Apple

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 390 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
1.9
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Apple in the early days 6
  • Clean design 3
  • Products 2
  • Previous itunes app 2
  • Phone 2

Customers don't like

  • Customer service11
  • Selling defective merchandise4
  • Lack of support from apple4
  • Lack of answer4
  • Apple lack of customer support4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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