Apple vs HTC

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Apple

Computers
  • 1 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Apple in the early days 5
  • Smooth and easy touch experience 3
  • Customer service 2
  • Products 2
  • Phone 2

Customers don't like

  • Customer service7
  • Apple lack of customer support6
  • Lack of customer support6
  • Lack of support from apple6
  • Service5

Products by Apple

No items

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HTC

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $532 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Appearance of unit 1
  • Htc vive at the beginning 1

Customers don't like

  • Product reliability4
  • Customer care4
  • Customer service2
  • Quality check2
  • Employee ethics2

Products by HTC

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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