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Apple

Computers
  • 1 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Clean design 3
  • Smooth and easy touch experience 3
  • Phone 2
  • Products 2

Customers don't like

  • Customer service8
  • Apple lack of customer support7
  • Service7
  • Lack of customer support6
  • Lack of support from apple6
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General Electric

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Good initial response 1
  • Repair people from sears 1
  • Same serviceman - very nice guy 1
  • See above 1
  • Warranty service 1

Customers don't like

  • Runaround from customer service6
  • Quality5
  • Customer service3
  • Fridge3
  • Service expired too soon2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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