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Geek Squad

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 509 TOTAL REVIEWS
  • $85.7K CLAIMED LOSSES
  • $504 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No good 6
  • No means no 4
  • Wisdom 2
  • When we first joined 2
  • Staff is nice 2

Customers don't like

  • Customer service31
  • I was lied to6
  • Geeksquad protection plan as they were not honest5
  • Geek squad maintenance5
  • Repair bad4
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Apple

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 395 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Apple in the early days 6
  • Clean design 3
  • Products 2
  • Previous itunes app 2
  • Phone 2

Customers don't like

  • Customer service11
  • Selling defective merchandise4
  • Lack of support from apple4
  • Lack of answer4
  • Apple lack of customer support4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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