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Apple

Computers
  • 1 ISSUES RESOLVED
  • 336 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Smooth and easy touch experience 3
  • Customer service 2
  • Products 2
  • Phone 2

Customers don't like

  • Customer service8
  • Apple lack of customer support6
  • Lack of customer support6
  • Lack of support from apple6
  • Service6
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Directv

Telecommunications
  • 23 ISSUES RESOLVED
  • 8923 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $946 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service72
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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