PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dell and Apple as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dell
Apple

Dell and Apple Overview

Total reviews
790
497
Company responses
0
0
Issues resolved
6
2

Dell and Apple Consumer Ratings

Rank
361 out of 1772 in Appliances and Electronics category
228 out of 1772 in Appliances and Electronics category
Customer service
271 in category
191 in category
Product or Service Quality
252 in category
171 in category
Website
326 in category
167 in category
Price Affordability
327 in category
399 in category

Dell and Apple Rating Details

Customer service
1.3 (196 reviews)
1.5 (173 reviews)
Reviewer's quote

When my Dell desktop was taking a while to update I called customer service. I was put on hold for a while and then transferred to someone in India who told me since my warranty was out of date he was going to have to transfer me to another division. I requested that I be transferred to someone in...

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...I promptly called Apple customer service to file a claim and ask for a refund. I was told the request would be reviewed and take up to 7 business days. After 7 business days, I heard nothing from Apple and called again...

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Product or Service Quality
1.5 (170 reviews)
1.9 (154 reviews)
Reviewer's quote

Never again will I buy any Dell product. Our new adaptor, six weeks old, *** out. I'm now on hold, again, being transferred for the FIFTH time...

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In an attempt to rectify the problem, I have provided all information available to me: serial numbers, my service and support page, my iCloud account. TWICE now, I even literally put a member from your Apple watch team on a 3-way call with my cellular service provider who was able to confirm that...

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Website
1.8 (157 reviews)
2.4 (141 reviews)
Reviewer's quote

I purchased a new Dell XPS13 on 5-25-2020 from their Outlet website. My order was canceled without my knowledge. I contacted C/S and after a lengthy discussion they said there was a hold on my account and that I needed to call their Verification Team and gave me a phone number...

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...Only called because I could not make a future appointment on their website. These were 3 phones we needed at the 6s level of testing with other systems. At this point, we are through with Apple...

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Price Affordability
2.2 (152 reviews)
1.8 (137 reviews)
Reviewer's quote

...After picking everything I wanted, the price was listed and I was to get free shipping. After I ordered it, I found it was more than the price quoted so I looked back at the invoice and found they added a year of anti-virus software at $44. 69, a year of in-home service for $39...

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...No mention of a refund and I see on my credit card statement that I have indeed been charged $578 for a refurbished iPhone X -full retail price..

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Dell and Apple Pros and Cons

Pros
  • I was coned riped off lied to false addvertsment
  • Fooling customers
  • Product
  • Apple in the early days
  • Clean design
  • That it worked before
Cons
  • Customer service
  • Service and product
  • Worst customer service
  • Customer service
  • Lack of answer
  • Poor customer service

Dell and Apple Most Positive Reviews

Top rated reviews
5

Bought a Dell i3 for my 50th Birthday, from my Husband. Wanted windows 8.1 to purchase. Initial response from Dell was...

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5

my experience with apple support was very positive.I broke my phon
and bought anew one with a discount by an insurer, wh...

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5

Dell has to be the worst when it comes to ordering one of there products. Order a pc tower 2 hours, try to order a new...

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5

Haven't used iTunes in a year or so. I used to be able to convert files bought from iTunes store to MP3 format so I coul...

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Dell and Apple Most Critical Reviews

Lowest rated reviews
1

I bought a dell laptop, Inspiron 3520, which has a display issue as seen in the picture below. Patiently I have been coo...

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1

I am using iphone 5s 32GB.
My touch id sensor was not working, At first i thought it was some bug/software problem (a sm...

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1

I had a problem with my computer on the 6th of October. After more than a month with endless calls to get it fixed, Dell...

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1

People who are running Apple’ in India, deserve a royal kick in the nuts and spanking on their back. Apple in India do n...

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Dell and Apple Latest Reviews

Recent published reviews
1

Ever since I bought this (DELL)laptop from 'rip off' Best Buy , it has been a real 'head-ache' so far as working...

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1

On June 15th, I ordered a Macbook Air using Apple's online store, as all stores in my area are currently closed due to...

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2.1

Since May, I have been going through with Dell Inc. After experiencing a charger issue, I had to send my laptop in for...

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2.5

I have a stainless 44mm Apple Watch Series 5 that was given to me by my mother-in-law, who died this December. To my kno...

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Dell and Apple Products and Services

Most reviewed product and services
  • Dell Laptop (250 reviews)
  • Dell Desktop Computer (60 reviews)
  • Dell Customer Care (51 reviews)
  • Apple Cell Phone (67 reviews)
  • Apple Laptop (34 reviews)
  • Apple Iphone 6 Cell Phone (32 reviews)