PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dell and Apple as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dell
1.7
Apple
2.2
Dell
Apple

Dell and Apple Overview

Total reviews 972 1386
Company responses 0 0
Issues resolved 11 17

Dell and Apple Consumer Ratings

Rank
685 out of 2839 in Appliances and Electronics category
387 out of 2839 in Appliances and Electronics category
Customer service
586 in category
299 in category
Product or Service Quality
581 in category
271 in category
Website
527 in category
296 in category
Price Affordability
609 in category
616 in category

Dell and Apple Rating Details

Customer service
1.3
(319 reviews)
1.9
(479 reviews)
Reviewer's quote

...I call the customer service department. They have no clue what is being done where the computer is nothing. After a 3 to4 hour phone call, and 5 or 6 transfers they ask me what I want??? No one tells me that I had the option to get a different laptop as, I am SOOOO disappointed with this one...

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Apple used to have a form of empathy where as now when you call for customer service its almost as if they mute you when they ask whats going on and then just transfer you to tier 2 if youre lucky. (I suppose) which is just another person that basically just says tough luck, go ahead and buy a new...

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Product or Service Quality
1.5
(273 reviews)
2.1
(434 reviews)
Reviewer's quote

...I urge anyone reading this to avoid buying any products from Dell Computer. They offer service for a price, but if you really NEED service, you get the kind of service a bull gives to a cow..

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Had no response from customer service regarding free subscription of Apple TV. If it is a free 3 months trial, why it is not offering that way when I try to see Coda; only rent or buy..

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Website
1.9
(259 reviews)
2.4
(414 reviews)
Reviewer's quote

I moved around the website all day and night trying to turn Narrator, and the instructions focus is installing and mentions how Narrator on but not off. The website is g The Customer Service is AI configure it out yourself. Website focus is business customers and sales, leaving individuals who own...

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...then they wanted to see my screen a website AnyDesk then could see my screen!!! All my info!!! And even saw me!!. But they did get $100 gift cards and all my info Here's the number they called from 870-376-****!!! They are from Al scammers pretending to be Apple techs!!!..

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Price Affordability
2
(248 reviews)
2
(395 reviews)
Reviewer's quote

...Customers should be aware that Dell is adding $132 to the advertised price of their laptops..

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...I never would have fixed my broken MacAir for close to half the price of a new MacAir if I did not have faith that Apple Support would warranty their repair through my purchase of Apple Care..

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Dell and Apple Pros and Cons

Pros
  • Non
  • I was coned riped off lied to false addvertsment
  • Fooling customers
  • Apple in the early days
  • Clean design
  • No pros
Cons
  • Customer service
  • Worst customer service
  • Service and product
  • Customer service
  • Lack of answer
  • Not happy with service

Dell and Apple Most Positive Reviews

Top rated reviews
5

On the phone for 2 hours then get transferred and hung up on.....

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5

Ive been trying to get my account back in Clash of clans. My usernames are Rick the Stick, and Geri Curl Juice. And Im...

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5

Dell has to be the worst when it comes to ordering one of there products. Order a pc tower 2 hours, try to order a new...

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5

I had disputed a subscription Cardi-Mate and now Apple disabled my Apps Store and iTunes. I had assumed the charges will...

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Dell and Apple Most Critical Reviews

Lowest rated reviews
1

I have purchased this item several years ago. I also purchased 5 years warranty. Since then Im having problem with the...

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1

Why is my Apple ID disabled, I cant access anything on my phone
Kindly look into this and resolve please

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1

I bought a dell laptop, Inspiron 3520, which has a display issue as seen in the picture below. Patiently I have been coo...

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1

Iphone zoom feature is so irritating. It doesnt work properly apple team must have to look into it for customer...

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Dell and Apple Latest Reviews

Recent published reviews
1.3

I have been buying Dell Computers for decades. I have finally reached the end of my tolerance for their mistreatment of...

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No votes

I purchased a Mac Mini last November 6, 2023, online and spoke with an Apple sales rep who told me there were 6 USB port...

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2

I PURCHASED NEW DELL LAPTOP BUT IT IS NOT FUNCTION WELL (.) I GET CHECKED FROM SERVICE CENTRE AT NOIDA -15 BUT THE...

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No votes

WhatsApp couldn't start. Please restart your iPhone if the problem continues.this msg was continuing for my i phone...

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