PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apple and Dell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apple
2.2
Dell
1.7
Apple
Dell

Apple and Dell Overview

Total reviews 1386 972
Company responses 0 0
Issues resolved 17 11

Apple and Dell Consumer Ratings

Rank
387 out of 2839 in Appliances and Electronics category
685 out of 2839 in Appliances and Electronics category
Customer service
297 in category
586 in category
Product or Service Quality
271 in category
581 in category
Website
295 in category
527 in category
Price Affordability
616 in category
608 in category

Apple and Dell Rating Details

Customer service
1.9
(478 reviews)
1.3
(319 reviews)
Reviewer's quote

Apple used to have a form of empathy where as now when you call for customer service its almost as if they mute you when they ask whats going on and then just transfer you to tier 2 if youre lucky. (I suppose) which is just another person that basically just says tough luck, go ahead and buy a new...

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...I call the customer service department. They have no clue what is being done where the computer is nothing. After a 3 to4 hour phone call, and 5 or 6 transfers they ask me what I want??? No one tells me that I had the option to get a different laptop as, I am SOOOO disappointed with this one...

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Product or Service Quality
2.1
(433 reviews)
1.5
(273 reviews)
Reviewer's quote

Had no response from customer service regarding free subscription of Apple TV. If it is a free 3 months trial, why it is not offering that way when I try to see Coda; only rent or buy..

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...I urge anyone reading this to avoid buying any products from Dell Computer. They offer service for a price, but if you really NEED service, you get the kind of service a bull gives to a cow..

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Website
2.4
(413 reviews)
1.9
(259 reviews)
Reviewer's quote

...then they wanted to see my screen a website AnyDesk then could see my screen!!! All my info!!! And even saw me!!. But they did get $100 gift cards and all my info Here's the number they called from 870-376-****!!! They are from Al scammers pretending to be Apple techs!!!..

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I moved around the website all day and night trying to turn Narrator, and the instructions focus is installing and mentions how Narrator on but not off. The website is g The Customer Service is AI configure it out yourself. Website focus is business customers and sales, leaving individuals who own...

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Price Affordability
2
(394 reviews)
2
(248 reviews)
Reviewer's quote

...I never would have fixed my broken MacAir for close to half the price of a new MacAir if I did not have faith that Apple Support would warranty their repair through my purchase of Apple Care..

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...Customers should be aware that Dell is adding $132 to the advertised price of their laptops..

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Apple and Dell Pros and Cons

Pros
  • Apple in the early days
  • Clean design
  • No pros
  • Non
  • I was coned riped off lied to false addvertsment
  • Fooling customers
Cons
  • Customer service
  • Lack of answer
  • Not happy with service
  • Customer service
  • Worst customer service
  • Service and product

Apple and Dell Most Positive Reviews

Top rated reviews
5

Ive been trying to get my account back in Clash of clans. My usernames are Rick the Stick, and Geri Curl Juice. And Im...

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5

On the phone for 2 hours then get transferred and hung up on.....

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5

I had disputed a subscription Cardi-Mate and now Apple disabled my Apps Store and iTunes. I had assumed the charges will...

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5

Dell has to be the worst when it comes to ordering one of there products. Order a pc tower 2 hours, try to order a new...

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Apple and Dell Most Critical Reviews

Lowest rated reviews
1

Last year i bought and macbook pro 13 inch retina, after some month use i noticed that i got short on my choice on RAM m...

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1

I have purchased this item several years ago. I also purchased 5 years warranty. Since then Im having problem with the...

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1

Do not believe the Hype about Apple products and/or MAC Book Products.
You've been warned.

Long story short:
I pur...

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1

I bought a dell laptop, Inspiron 3520, which has a display issue as seen in the picture below. Patiently I have been coo...

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Apple and Dell Latest Reviews

Recent published reviews
No votes

I purchased a Mac Mini last November 6, 2023, online and spoke with an Apple sales rep who told me there were 6 USB port...

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1.3

I have been buying Dell Computers for decades. I have finally reached the end of my tolerance for their mistreatment of...

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No votes

WhatsApp couldn't start. Please restart your iPhone if the problem continues.this msg was continuing for my i phone...

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2

I PURCHASED NEW DELL LAPTOP BUT IT IS NOT FUNCTION WELL (.) I GET CHECKED FROM SERVICE CENTRE AT NOIDA -15 BUT THE...

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