PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apple and Dell as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apple
Dell

Apple and Dell Overview

Total reviews
506
801
Company responses
0
0
Issues resolved
2
6

Apple and Dell Consumer Ratings

Rank
229 out of 1792 in Appliances and Electronics category
416 out of 1792 in Appliances and Electronics category
Customer service
200 in category
292 in category
Product or Service Quality
180 in category
277 in category
Website
166 in category
339 in category
Price Affordability
414 in category
337 in category

Apple and Dell Rating Details

Customer service
1.5 (179 reviews)
1.3 (206 reviews)
Reviewer's quote

spent days with customer service over for forgotten icloud password...

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...Maybe instead of outsourcing customer service to India or the Far East they should hire Americans to take care of problems with their horrible computers. They use to be such a great company now I wouldn't recommend them to my worse enemy. HORRIBLE all the way around from customer service to product..

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Product or Service Quality
1.8 (159 reviews)
1.5 (178 reviews)
Reviewer's quote

unfortunately authorized service denied repairing my screen due to Turkish regulation (I live in NL so foreigner device has to be registered first to get service). I called Global Apple Support to ask solution, consultant referred me to 3rd party repair shop to replace my screen for 20-30euro....

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Im frankly livid by how difficult and challenging it is to checkout and return products with Dell and their Dell Preferred Account!!! ITS RIDICULOUS!! Heres my story. It started by first ordering a laptop days before my birthday. I set up the DPA, I checked out, or tried to, didnt work in that...

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Website
2.5 (148 reviews)
1.8 (163 reviews)
Reviewer's quote

...Only called because I could not make a future appointment on their website. These were 3 phones we needed at the 6s level of testing with other systems. At this point, we are through with Apple...

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I purchased a new Dell XPS13 on 5-25-2020 from their Outlet website. My order was canceled without my knowledge. I contacted C/S and after a lengthy discussion they said there was a hold on my account and that I needed to call their Verification Team and gave me a phone number...

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Price Affordability
1.8 (142 reviews)
2.1 (156 reviews)
Reviewer's quote

...No mention of a refund and I see on my credit card statement that I have indeed been charged $578 for a refurbished iPhone X -full retail price..

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...After picking everything I wanted, the price was listed and I was to get free shipping. After I ordered it, I found it was more than the price quoted so I looked back at the invoice and found they added a year of anti-virus software at $44. 69, a year of in-home service for $39...

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Apple and Dell Pros and Cons

Pros
  • Apple in the early days
  • Clean design
  • Design
  • I was coned riped off lied to false addvertsment
  • Fooling customers
  • Product
Cons
  • Customer service
  • Lack of answer
  • Lack of support from apple
  • Customer service
  • Service and product
  • Worst customer service

Apple and Dell Most Positive Reviews

Top rated reviews
5

my experience with apple support was very positive.I broke my phon
and bought anew one with a discount by an insurer, wh...

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5

Bought a Dell i3 for my 50th Birthday, from my Husband. Wanted windows 8.1 to purchase. Initial response from Dell was...

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5

Haven't used iTunes in a year or so. I used to be able to convert files bought from iTunes store to MP3 format so I coul...

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5

Dell has to be the worst when it comes to ordering one of there products. Order a pc tower 2 hours, try to order a new...

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Apple and Dell Most Critical Reviews

Lowest rated reviews
1

I am using iphone 5s 32GB.
My touch id sensor was not working, At first i thought it was some bug/software problem (a sm...

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1

I bought a dell laptop, Inspiron 3520, which has a display issue as seen in the picture below. Patiently I have been coo...

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1

People who are running Apple’ in India, deserve a royal kick in the nuts and spanking on their back. Apple in India do n...

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1

I had a problem with my computer on the 6th of October. After more than a month with endless calls to get it fixed, Dell...

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Apple and Dell Latest Reviews

Recent published reviews
1.3

My iphone8 screen broken when I was on holidays in TR. unfortunately authorized service denied repairing my screen due t...

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No votes

Called to purchase wire mouse for laptop computer. Received a keyboard bigger than laptop very awkward and mouse. I was...

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1

spent days with customer service over for forgotten icloud password...ipad still locked....the worst customer service i...

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1

I purchased the Dell Inspiron 5375 gaming computer and have regretted it ever since. This particular piece of crap has...

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Apple and Dell Products and Services

Most reviewed product and services
  • Apple Cell Phone (67 reviews)
  • Apple Laptop (34 reviews)
  • Apple Iphone 6 Cell Phone (33 reviews)
  • Dell Laptop (252 reviews)
  • Dell Desktop Computer (61 reviews)
  • Dell Customer Care (51 reviews)