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Apple

Computers
  • 1 ISSUES RESOLVED
  • 331 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Customer service 2
  • Phone 2
  • Products 2
  • Smooth and easy touch experience 2

Customers don't like

  • Customer service8
  • Lack of customer support6
  • Lack of support from apple6
  • Lack of answer5
  • Service5
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Best Buy

Appliances and Electronics
  • 12 ISSUES RESOLVED
  • 2588 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Convenient location 9
  • Wide variety of products 7
  • I stopped shopping at best buy 6
  • Competitive prices 5
  • Nice staff 5

Customers don't like

  • Poor customer service75
  • Customer service24
  • Slow to assist24
  • Bait-and-switch tactics17
  • Not enough stock9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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