PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Batteries Plus and Apple as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Batteries Plus
Apple

Batteries Plus and Apple Overview

Total reviews
404
506
Company responses
0
0
Issues resolved
3
2

Batteries Plus and Apple Consumer Ratings

Rank
322 out of 1792 in Appliances and Electronics category
229 out of 1792 in Appliances and Electronics category
Customer service
186 in category
200 in category
Product or Service Quality
244 in category
181 in category
Value for money
266 in category
271 in category
Price Affordability
344 in category
413 in category

Batteries Plus and Apple Rating Details

Customer service
1.5 (194 reviews)
1.5 (179 reviews)
Reviewer's quote

...Don't ever spend money here the customer service is a literal joke. Won't solve a thing..

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spent days with customer service over for forgotten icloud password...

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Product or Service Quality
1.6 (162 reviews)
1.8 (159 reviews)
Reviewer's quote

...The first watch they couldn't remove the back - no service - no charge The second watch they swapped the battery - OK The third watch they swapped the battery - it ran for about an hour then stopped. I had paid for the lifetime warranty. I called the store...

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unfortunately authorized service denied repairing my screen due to Turkish regulation (I live in NL so foreigner device has to be registered first to get service). I called Global Apple Support to ask solution, consultant referred me to 3rd party repair shop to replace my screen for 20-30euro....

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Value for money
1.8 (153 reviews)
1.8 (122 reviews)
Reviewer's quote

...I contacted the manager his name is Pat he said that I told him to just put a battery in it so that's what he did I asked him why would you just put a battery in it when you know it was not charging he does not want a refund my money or fix my phone. Monroeville Pa. Store...

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Now I am out all the money I spent in insurance PLUS $650 that was still owed on the phone PLUS the cost of a new phone. Can't apple make some recompense given this issue since I believe I should have been notified or at the very minimum he should have been notified that the "Find My Iphone"...

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Price Affordability
2.1 (153 reviews)
1.8 (142 reviews)
Reviewer's quote

...So far I like the battery I purchased, but the rebate has left a bad taste in my mouth and if I had a choice of vendors, Id probably not use batteries plus again unless the price (without rebate) was spectacular..

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...No mention of a refund and I see on my credit card statement that I have indeed been charged $578 for a refurbished iPhone X -full retail price..

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Batteries Plus and Apple Pros and Cons

Pros
  • Very willing to sell batteries
  • Polite clerk
  • Variety of items
  • Apple in the early days
  • Clean design
  • Design
Cons
  • Managers attitude
  • Horrible customer service
  • Arrogant staff
  • Customer service
  • Lack of answer
  • Lack of support from apple

Batteries Plus and Apple Most Positive Reviews

Top rated reviews
5

Not enough space to compliment your store manager Josh DeFreece in Kingsport Tn. He is a person who goes above his job...

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5

my experience with apple support was very positive.I broke my phon
and bought anew one with a discount by an insurer, wh...

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5

Agreed to spend $59 to put a battery in my iphone5. After they put the wrong one in twice (One for a 5S or 5C model)...

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5

Haven't used iTunes in a year or so. I used to be able to convert files bought from iTunes store to MP3 format so I coul...

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Batteries Plus and Apple Most Critical Reviews

Lowest rated reviews
1

Needed battery for my daughter's Nokia 521..Best Buy had us go there, telling us still powering up plus after analyzing...

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1

I am using iphone 5s 32GB.
My touch id sensor was not working, At first i thought it was some bug/software problem (a sm...

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1

Very poor customer service. Was strung along for over a month regarding an iPhone 5 battery - left my name 5 times and...

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1

People who are running Apple’ in India, deserve a royal kick in the nuts and spanking on their back. Apple in India do n...

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Batteries Plus and Apple Latest Reviews

Recent published reviews
1

Battery was 4 months old, went dead and brought it to them for warranty exchange. Warranty was denied because battery...

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1.3

My iphone8 screen broken when I was on holidays in TR. unfortunately authorized service denied repairing my screen due t...

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1.3

Got my iPhone xr screen replaced and it glitched within 2 weeks when i called to ask what was wrong the employee...

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1

spent days with customer service over for forgotten icloud password...ipad still locked....the worst customer service i...

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Batteries Plus and Apple Products and Services

Most reviewed product and services
  • Batteries Plus Manager (33 reviews)
  • Batteries Plus Phone Part Replacement (29 reviews)
  • Batteries Plus Customer Care (27 reviews)
  • Apple Cell Phone (67 reviews)
  • Apple Laptop (34 reviews)
  • Apple Iphone 6 Cell Phone (33 reviews)