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Apple

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 391 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Clean design 3
  • Products 2
  • Previous itunes app 2
  • Phone 2

Customers don't like

  • Customer service11
  • Selling defective merchandise4
  • Lack of support from apple4
  • Lack of answer4
  • Apple lack of customer support4
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Barnes And Noble

E-commerce
  • 0 ISSUES RESOLVED
  • 319 TOTAL REVIEWS
  • $23.5K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Some staff members are very helpful 3
  • Selection 3
  • Your selection of books 2
  • Way they used to be before they became cheap 1
  • Store layout 1

Customers don't like

  • Customer service10
  • Service9
  • Run around4
  • Unethical3
  • Issue was not resolved3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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