PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Asus and Apple as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Asus
Apple

Asus and Apple Overview

Total reviews
286
506
Company responses
0
0
Issues resolved
1
2

Asus and Apple Consumer Ratings

Rank
281 out of 1792 in Appliances and Electronics category
230 out of 1792 in Appliances and Electronics category
Product or Service Quality
227 in category
178 in category
Customer service
273 in category
198 in category
Website
305 in category
165 in category
Price Affordability
293 in category
412 in category

Asus and Apple Rating Details

Product or Service Quality
1.7 (98 reviews)
1.8 (159 reviews)
Reviewer's quote

Useless Live Chats, useless telephone conversations, endless transfers with long wait times, unavailable supervisors, suggestion to email with only possibility of satisfaction, lackluster customer service, no cancellation policy on order just placed, impossible online set up directions..

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unfortunately authorized service denied repairing my screen due to Turkish regulation (I live in NL so foreigner device has to be registered first to get service). I called Global Apple Support to ask solution, consultant referred me to 3rd party repair shop to replace my screen for 20-30euro....

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Customer service
1.3 (97 reviews)
1.5 (179 reviews)
Reviewer's quote

What I have an issue with is the customer service and the warranty, or I should say lack there of. I purchased through Amazon about a week ago and when going through the registration process on the laptop, I noticed I was already expired by two months. How and why this is was beyond me so I called...

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spent days with customer service over for forgotten icloud password...

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Website
2 (89 reviews)
2.5 (148 reviews)
Reviewer's quote

...I went on the ASUS website and tried to get an RMA and couldn't even find the model number. I had to go through their very slow and annoying online chat. When I did, I was told the warranty had expired in September...

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...Only called because I could not make a future appointment on their website. These were 3 phones we needed at the 6s level of testing with other systems. At this point, we are through with Apple...

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Price Affordability
2.3 (79 reviews)
1.8 (142 reviews)
Reviewer's quote

...Should've been 1/4 the price. Absolute piece of ***..

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...No mention of a refund and I see on my credit card statement that I have indeed been charged $578 for a refurbished iPhone X -full retail price..

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Asus and Apple Pros and Cons

Pros
  • Pricing
  • Good first impression
  • Nice looking laptop
  • Apple in the early days
  • Clean design
  • Design
Cons
  • Customer service
  • Customer support bad quality
  • Way they troubleshoot
  • Customer service
  • Lack of answer
  • Lack of support from apple

Asus and Apple Most Positive Reviews

Top rated reviews
5

Hello sir or mam im a zenfone 5 user i recently changed my zenfone's graphics settings now i can't find the settings...

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5

my experience with apple support was very positive.I broke my phon
and bought anew one with a discount by an insurer, wh...

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5

Before Asus relocated its factories to Red China, it was the best motherboard maker on the planet. Afterwards, quality...

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5

Haven't used iTunes in a year or so. I used to be able to convert files bought from iTunes store to MP3 format so I coul...

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Asus and Apple Most Critical Reviews

Lowest rated reviews
1

Have you ever had a customer service rep hang up on you? Well, I just did, courtesy of Asus! What terrible terrible "ser...

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1

I am using iphone 5s 32GB.
My touch id sensor was not working, At first i thought it was some bug/software problem (a sm...

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1

Asus has got to be the worst company on the planet, I bought an Asus laptop, it developed charging problems less than 6...

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1

People who are running Apple’ in India, deserve a royal kick in the nuts and spanking on their back. Apple in India do n...

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Asus and Apple Latest Reviews

Recent published reviews
1.1

My new chromebook purchase from Amazon will not charge. I've emailed Asus 3 time completed 2 RMA and called their toll...

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1.3

My iphone8 screen broken when I was on holidays in TR. unfortunately authorized service denied repairing my screen due t...

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1

I updated the BIOS in my laptop with the help of their tech online. It was bricked! Many emails later they said keep...

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1

spent days with customer service over for forgotten icloud password...ipad still locked....the worst customer service i...

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Asus and Apple Products and Services

Most reviewed product and services
  • Asus Laptop (83 reviews)
  • Asus Repair (33 reviews)
  • Asus Tablet (31 reviews)
  • Apple Cell Phone (67 reviews)
  • Apple Laptop (34 reviews)
  • Apple Iphone 6 Cell Phone (33 reviews)