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Asus

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 240 TOTAL REVIEWS
  • $97.5K CLAIMED LOSSES
  • $682 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Pricing 4
  • Good first impression 3
  • It has all the stuff i wanted 2
  • Good quality products 2
  • Asus personal branding 2

Customers don't like

  • Customer service10
  • Worst customer service3
  • Way they troubleshoot3
  • Not respecting warranty clauses3
  • Faulty product and the lengthy repair time3
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Apple

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 392 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Apple in the early days 6
  • Clean design 3
  • Products 2
  • Previous itunes app 2
  • Phone 2

Customers don't like

  • Customer service11
  • Selling defective merchandise4
  • Lack of support from apple4
  • Lack of answer4
  • Apple lack of customer support4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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