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Apple

Computers
  • 1 ISSUES RESOLVED
  • 336 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Apple in the early days 6
  • Smooth and easy touch experience 3
  • Customer service 2
  • Products 2
  • Phone 2

Customers don't like

  • Customer service8
  • Apple lack of customer support6
  • Lack of customer support6
  • Lack of support from apple6
  • Service6
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Asus

Computers
  • 0 ISSUES RESOLVED
  • 212 TOTAL REVIEWS
  • $88K CLAIMED LOSSES
  • $688 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Pricing 4
  • Good first impression 2
  • It has all the stuff i wanted 2
  • Products 1
  • Sell intel chips running bloatware 1

Customers don't like

  • Customer service7
  • Worst customer service6
  • Service5
  • Warranty4
  • Way they troubleshoot4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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