PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apollo Motorhome Holidays and Enterprise Rent A Car as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apollo Motorhome Holidays
Enterprise Rent A Car

Apollo Motorhome Holidays and Enterprise Rent A Car Overview

Total reviews
49
1907
Company responses
0
0
Issues resolved
1
23

Enterprise Rent A Car was first mentioned on PissedConsumer on Dec 23, 2007 and since then this brand received 1907 reviews. It is 1858 reviews more than Apollo Motorhome Holidays received since Oct 20, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Apollo Motorhome Holidays customer support team than with Enterprise Rent A Car customer service.

Apollo Motorhome Holidays and Enterprise Rent A Car Consumer Ratings

Rank
69 out of 725 in Rentals category
56 out of 725 in Rentals category
Customer service
53 in category
48 in category
Website
49 in category
56 in category
Product or Service Quality
54 in category
45 in category

According to consumer ratings and reviews, Enterprise Rent A Car ranks 13 points higher in the Rentals category than Apollo Motorhome Holidays. People gave Apollo Motorhome Holidays 1.3 stars for Customer service criterion in Rentals category and it is 140 points higher than the worst rated brand in this category. At the same time, Enterprise Rent A Car was rated 1.4 stars for Customer service criterion in this category and it is 145 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Apollo Motorhome Holidays has a higher rating than Enterprise Rent A Car. Regarding Product or Service Quality criterion, consumers gave Apollo Motorhome Holidays 1.6 stars and it is 72% greater than other in category. Enterprise Rent A Car however was rated 1.7 stars and it is 77% greater than other in category.

Apollo Motorhome Holidays and Enterprise Rent A Car Rating Details

Customer service
1.3 (21 reviews)
1.4 (633 reviews)
Reviewer's quote

...Upon contacting customer service all they can tell me is that "it looks like a refund was issued but they can't tell me when I might get it. And there's nothing else they can do. " They have no more information and a manager is never available...

Kris M

...All in all, the two-day rental cost me almost double what it should have simply because Enterprise had such poor customer service. I will be very reluctant to use them again and will share my experience with all of my friends and colleagues..

Leslie H
Website
2.3 (18 reviews)
2.1 (505 reviews)
Reviewer's quote

Decent rv but they’ll try to screw your over at checkout. Stay away!

Yorrick Z

...I reserved a 2door economy car the week before thru Costco, via phone the rental website for E. R. wouldnt work after wasting over an hr...

Alannis
Product or Service Quality
1.6 (18 reviews)
1.7 (476 reviews)
Reviewer's quote

...into their vans) there was no answer- and no interest in "ensuring all customers get their vehicles" which I have since been quoted by Apollo customer service - instead the staff member at that depot told customer service they closed one gate at 4. 20 and the other at 4. 30 (which is untrue) because a manager was leaving that day ( and clearly they had to go for drinks!!!! I wanted to go wine tasting among other things to Mudgee that night but instead had to wait 2 nights...

PissedConsumer1036240

... had the pleasure of navigating through Enterprise’s “damaged vehicle process” almost seamlessly thanks to three very helpful, patient and understanding service managers:,Julian Clarke, Kevin Freeman and Duane Pikes. These three men were professional, courteous and swift in handling my needs. I truly appreciate that even near closing time, they ALL went above and beyond to insure I was well taken care of...

PissedConsumer1729835

Apollo Motorhome Holidays and Enterprise Rent A Car Pros and Cons

Pros
  • Campervan
  • Location
  • Price
  • Friendly agents
Cons
  • Hidden costs and ripping us off
  • No effort to help me out
  • Still not given bond back
  • Customer service
  • Service
  • Not helpful staff

Apollo Motorhome Holidays and Enterprise Rent A Car Most Positive Reviews

Top rated reviews
4.3

We rented a rv for 3 weeks at Apollo RV Los Angelas. When we came to get our RV is was a very busy day (8 Sept jus after...

5

I recently rented a car from Enterprise in Amsterdam. When my husband returned the car, the agent spent 30 minutes...

Apollo Motorhome Holidays and Enterprise Rent A Car Most Critical Reviews

Lowest rated reviews
1

NEVER RENT A VAN AT APOLLO !!!! unprofessional service !! They can chare you money in 2 days but to refund you, after...

1

I just finished reading the review from Rhonda and I thought I had written it. I too have been a loyal Enterprise custom...

Apollo Motorhome Holidays and Enterprise Rent A Car Latest Reviews

Recent published reviews
1.1

Apollo charged me for $560.00 for a rock chip smaller than a dime. It could have been fixed easily for $60.00. The...

Read all 49 reviews
1

Although we have a claim through our insurance carrier, Enterprise bullies people into "holding" a deposit and then...

Read all 1907 reviews

Apollo Motorhome Holidays and Enterprise Rent A Car Products and Services

Most reviewed product and services
  • Apollo Motorhome Holidays Rv Rental (22 reviews)
  • Apollo Motorhome Holidays Car Rental (1 review)
  • Enterprise Rent A Car Car Rental (1045 reviews)
  • Enterprise Rent A Car Customer Care (147 reviews)
  • Enterprise Rent A Car Car Rental Booking (80 reviews)