PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cruise Canada and Apollo Motorhome Holidays as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cruise Canada
Apollo Motorhome Holidays

Cruise Canada and Apollo Motorhome Holidays Overview

Total reviews 1 49
Company responses 0 0
Issues resolved 0 1

Cruise Canada and Apollo Motorhome Holidays Consumer Ratings

Rank
1157 out of 4511 in Dealers category
76 out of 395 in Rentals category
Discounts and Special Offers
1145 in category
52 in category
Price Affordability
656 in category
109 in category
Customer service
1617 in category
58 in category
Product or Service Quality
1467 in category
54 in category

Cruise Canada and Apollo Motorhome Holidays Rating Details

Discounts and Special Offers
1 (1 review)
1.6 (14 reviews)
Reviewer's quote

My wife and i rented an RV from this business in March. The billing agreement was very unclear as to what they would put on my Visa! When we took the vehicle back, there was about $500 extra billing charged to us - which we did not find clearly stated in agreement. Total *** game with this group....

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So slow, many hours waiting to sign contract then waited again to get our vehicle. Disgraceful.

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Price Affordability
2 (1 review)
1.5 (17 reviews)
Reviewer's quote

No items

At first glance the price looks pretty reasonable but once they have your credit card details they use everything possible to push the charges up. First off the $250 deposit taken when making the booking becomes a charge and then they make you pay for prepaid fuel ata ridiculous cost. They gave a...

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Customer service
1 (1 review)
1.3 (21 reviews)
Reviewer's quote

No items

...Upon contacting customer service all they can tell me is that "it looks like a refund was issued but they can't tell me when I might get it. And there's nothing else they can do. " They have no more information and a manager is never available...

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Product or Service Quality
1 (1 review)
1.6 (18 reviews)
Reviewer's quote

No items

...into their vans) there was no answer- and no interest in "ensuring all customers get their vehicles" which I have since been quoted by Apollo customer service - instead the staff member at that depot told customer service they closed one gate at 4. 20 and the other at 4. 30 (which is untrue) because a manager was leaving that day ( and clearly they had to go for drinks!!!! I wanted to go wine tasting among other things to Mudgee that night but instead had to wait 2 nights...

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Cruise Canada and Apollo Motorhome Holidays Pros and Cons

Pros
No votes
  • Campervan
Cons
No votes
  • Hidden costs and ripping us off
  • No effort to help me out
  • Still not given bond back

Cruise Canada and Apollo Motorhome Holidays Most Positive Reviews

Top rated reviews
No votes
4.3

We rented a rv for 3 weeks at Apollo RV Los Angelas. When we came to get our RV is was a very busy day (8 Sept jus after...

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No votes
3.7

We paid a $5000 vehicle damage security bond via our HSBC credit card plus non a refundable administrative fee. The ch...

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Cruise Canada and Apollo Motorhome Holidays Most Critical Reviews

Lowest rated reviews
1.4

My wife and i rented an RV from this business in March. The billing agreement was very unclear as to what they would...

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1

NEVER RENT A VAN AT APOLLO !!!! unprofessional service !! They can chare you money in 2 days but to refund you, after...

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No votes
1

Part 1 - The van was a shed which we spent a fifth of our Holiday fixing - No TV Ariel - new one fitted, Battery for Ba...

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Cruise Canada and Apollo Motorhome Holidays Latest Reviews

Recent published reviews
No votes
1.1

Apollo charged me for $560.00 for a rock chip smaller than a dime. It could have been fixed easily for $60.00. The...

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No votes
1

So slow, many hours waiting to sign contract then waited again to get our vehicle. Disgraceful.

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Cruise Canada and Apollo Motorhome Holidays Products and Services

Most reviewed product and services
  • Cruise Canada Rv Rental (1 review)
  • Apollo Motorhome Holidays Rv Rental (22 reviews)
  • Apollo Motorhome Holidays Car Rental (1 review)