PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Apollo Motorhome Holidays and Cruise America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Apollo Motorhome Holidays
Cruise America

Apollo Motorhome Holidays and Cruise America Overview

Total reviews
49
129
Company responses
0
0
Issues resolved
1
2

Cruise America was first mentioned on PissedConsumer on Feb 7, 2012 and since then this brand received 129 reviews. It is 80 reviews more than Apollo Motorhome Holidays received since Oct 20, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Apollo Motorhome Holidays customer support team and Cruise America customer service.

Apollo Motorhome Holidays and Cruise America Consumer Ratings

Rank
64 out of 891 in Rentals category
53 out of 891 in Rentals category
Customer service
48 in category
40 in category
Product or Service Quality
48 in category
52 in category
Website
46 in category
40 in category

According to consumer ratings and reviews, Cruise America ranks 11 points higher in the Rentals category than Apollo Motorhome Holidays. People gave Apollo Motorhome Holidays 1.3 stars for Customer service criterion in Rentals category and it is 127 points higher than the worst rated brand in this category. At the same time, Cruise America was rated 1.4 stars for Customer service criterion in this category and it is 135 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Apollo Motorhome Holidays has a higher rating than Cruise America. Regarding Website criterion, consumers gave Apollo Motorhome Holidays 2.3 stars and it is 74% greater than other in category. Cruise America however was rated 2.5 stars and it is 77% greater than other in category.

Apollo Motorhome Holidays and Cruise America Rating Details

Customer service
1.3 (21 reviews)
1.4 (65 reviews)
Reviewer's quote

...Upon contacting customer service all they can tell me is that "it looks like a refund was issued but they can't tell me when I might get it. And there's nothing else they can do. " They have no more information and a manager is never available...

Kris M

...explain the numbers, they try to make you feel like they are doing you a favor and add more inconvenience by not solving anything and tell you to contact customer service. So be aware: ask for a through walk-through of the RV before you drive away, with instructions about the operations of every equipment, ask them to show you in operation the shower,...

PissedConsumer1566019
Product or Service Quality
1.6 (18 reviews)
1.5 (64 reviews)
Reviewer's quote

This is despite their promise that: "Whatever you have to say, positive or negative, will help Hippie Camper Australia to deliver the best possible service and show other customers how they perform. Your responses will be made available publicly on the Hippie Camper Australia website. " So here is...

Tyffany

Rented an RV from Cruise America in NJ to travel across the country with my wife and 2 baby girls (2 year old and 2 month old). They didn't properly clean the unit. It has bedbugs on the bed in the back, we had to cut our trip short and my wife and I went to the urgent care with allergic reactions....

Daniel C
Website
2.3 (18 reviews)
2.5 (49 reviews)
Reviewer's quote

Decent rv but they’ll try to screw your over at checkout. Stay away!

Yorrick Z

I notified Customer Relations 3 times by email but have no copy of sent email since it went through their website. When I talk to you Lacey in reservations he told me that since it was past the pickup date he couldn't do anything well I'm wondering why the first person in reservations didn't take...

PissedConsumer1125499

Apollo Motorhome Holidays and Cruise America Pros and Cons

Pros
  • Campervan
  • Good design of rv interior and cupboards
  • Traveling in rv
  • Moving hotel room
Cons
  • Hidden costs and ripping us off
  • No effort to help me out
  • Still not given bond back
  • Terrible customer service
  • Poor quality and unhygienic bedding supplied
  • Lack of accountability and contact details for staff

Apollo Motorhome Holidays and Cruise America Most Positive Reviews

Top rated reviews
4.3

We rented a rv for 3 weeks at Apollo RV Los Angelas. When we came to get our RV is was a very busy day (8 Sept jus after...

5

I would rent from cruise america again for sure. Easy going, laid back and priced just right. They let us pickup in...

Apollo Motorhome Holidays and Cruise America Most Critical Reviews

Lowest rated reviews
1

NEVER RENT A VAN AT APOLLO !!!! unprofessional service !! They can chare you money in 2 days but to refund you, after...

1

We rented an RV from Buffalo to Orlando for The last week of December. We rented the RV so we could stop and sleep long...

Apollo Motorhome Holidays and Cruise America Latest Reviews

Recent published reviews
1.1

Apollo charged me for $560.00 for a rock chip smaller than a dime. It could have been fixed easily for $60.00. The...

Read all 49 reviews
1.8

Please DO NOT rent a RV from Cruise America...Unless you want to put your family in harms way. The vehicle steering whee...

Read all 129 reviews

Apollo Motorhome Holidays and Cruise America Products and Services

Most reviewed product and services
  • Apollo Motorhome Holidays Rv Rental (22 reviews)
  • Apollo Motorhome Holidays Car Rental (1 review)
  • Cruise America Rv Rental (82 reviews)
  • Cruise America Customer Care (8 reviews)