PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Yahoo and Aol as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Yahoo
Aol

Yahoo and Aol Overview

Total reviews 1714 720
Company responses 0 0
Issues resolved 8 2

Yahoo and Aol Consumer Ratings

Rank
108 out of 628 in Media category
382 out of 1440 in Telecommunications category
Customer service
91 in category
211 in category
Website
107 in category
333 in category
Product or Service Quality
84 in category
318 in category
Diversity of Products or Services
98 in category
288 in category

Yahoo and Aol Rating Details

Customer service
1.4 (458 reviews)
1.3 (249 reviews)
Reviewer's quote

...The chat feature on the customer service site was completely unhelpful. And when I looked up the number for customer support, it said there was a $4. 99 fee...

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Their customer service is located all over the world...

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Website
1.6 (452 reviews)
1.4 (247 reviews)
Reviewer's quote

Yahoo is A COMMUNIST WEBSITE!!!! they have CANCELED FREEDOM OF SPEACH BY SHUTTING DOWN THEIR USERS FROM MAKING COMMENTS!!!!!!!!!!!!!!!!!!!! Will CANCEL MY Yahoo Acct. *** YAHOO!

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I have to go over to Chrome to search for a website. The favorites list does work, but obviously I can't put everything on my favorites list. If I can just figure out how to transfer my email addresses, I'll be out of AOL, but when they changed over to the "Gold" they conveniently (for themselves)...

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Product or Service Quality
1.5 (394 reviews)
1.1 (254 reviews)
Reviewer's quote

...What a downgrade in capabilities and service support. Help virtually does not exist with Yahoo or AT&;;;;;;;;;;;;;;;;;T..

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I have been a paying customer since 1998 and have almost canceled my service so many times due to your fake news! We love our president and for some reason your Ariana Huffington at the Huffington Post that publishes the news for AOL, is totally ridiculous. I finally got the privilege of having my...

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Diversity of Products or Services
1.6 (361 reviews)
1.5 (205 reviews)
Reviewer's quote

...Then u have to explain your self over and over them on top of that they keep trying to push their services on you. plus got charged when I was told it was canceled weeks ago ..

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AOL Tech Services can't seem to provide an answer so if anyone can, THANKS very much indeed!! and after 3-4 AOL Gold installs by AOL Tech Services using Bomgar my state of the art high performance PC with 48GB memory 2 T internal and 10 T external hard disks unexpectedly failed, screen went blank,...

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Yahoo and Aol Pros and Cons

Pros
  • Email
  • Free mail 20 years ago
  • Old 2015 yahoo home page
  • Previous versions of desktop
  • Ease of using my previous email service
  • Old aol desktop
Cons
  • Poor customer service
  • No customer support
  • Yahoo is no longer user friendly
  • Aol gold
  • I am very disappointed in aol gold
  • Being forced to use aol gold or lose aol

Yahoo and Aol Most Positive Reviews

Top rated reviews
5

I have been locked out of my own emails for over five months, you can clarify the fact that I level in London...

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5

The company can reach out directly to you and resolve your issue.

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5

I downloaded "Messenger" from yahoo. All I wanted was messenger. So, when prompted with "speed up your pc with pc scam...

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5

SIRS,
I JUST FINISHED A SURVEY THAT YOU SENT ME IN CONNECTION WITH A SERVICE RENDERED ON 6 JUNE, 2020 BY ROLAND. UNFORTUN...

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Yahoo and Aol Most Critical Reviews

Lowest rated reviews
1

I have been using yahoo, and they would charge me 19.99 a year for yahoo plus??? They just take from your account,...

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1

I lost My E mail service with their words "suspicious activity with my E mail." I have tried to resolve the problem...

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1

I HAVE TRIED CALLING CUSTOMER CARE TO RETRIEVE MY PASSWORD FOR MY EMAIL AND HAD NO SUCH LUCK. YAHOO HAD ME CHANGE MY...

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1

Looked through my 90 year old credit card statement, I found that aol was still charging him 23.99 for dial up. Called...

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Yahoo and Aol Latest Reviews

Recent published reviews
No votes

Every time I try to answer my screen goes black. Is google blocking me from keeping my yahoo email??? I have a new...

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No votes

I cant get into my aol as forgot my password my telephone number 07855369864

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No votes

I am trying login in my fb but some way my password got lost

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1.3

Disgusting the way they only post liberal biased on their so called news page

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Yahoo and Aol Products and Services

Most reviewed product and services
  • Yahoo Account (290 reviews)
  • Yahoo Website (165 reviews)
  • Yahoo Email Service (132 reviews)
  • Aol Gold Desktop Application (440 reviews)
  • Aol Email Service (78 reviews)
  • Aol Account (30 reviews)