PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Yahoo and Aol as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Yahoo
1.8
Aol
Aol
1.5
Yahoo
Aol

Yahoo and Aol Overview

Total reviews 5661 956
Company responses 0 0
Issues resolved 40 5

Yahoo and Aol Consumer Ratings

Rank
327 out of 3559 in Media category
406 out of 3559 in Media category
Customer service
272 in category
324 in category
Website
300 in category
388 in category
Product or Service Quality
304 in category
380 in category
Diversity of Products or Services
308 in category
349 in category

Yahoo and Aol Rating Details

Customer service
1.6
(1431 reviews)
1.4
(336 reviews)
Reviewer's quote

Should be an option for 0 stars because that is truly the case with Yahoo customer service. All of a sudden I can't log in to account. Nor talk with anyone live to resolve the issue UNLESS you pay for premium support which is ridiculous...

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...The two customer service reps said I could only receive tech support's full services unless I signed up for a subscription. Not like I can afford one ATM. It was a complete and total waste of my time..

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Website
1.8
(1238 reviews)
1.4
(327 reviews)
Reviewer's quote

...Now the website requires a password. I forgot my password can't find a way to change it. 2...

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...AOL IS A COMMUNIST WEBSITE..

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Product or Service Quality
1.7
(1196 reviews)
1.3
(336 reviews)
Reviewer's quote

Since my phone number expired and not in service, I couldn't receive verification code for sign in my yahoo account yesyes..

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AOL is the worse service. They provide no assistance to answering basic questions with regards to deleting sub email addresses. The organization fails miserably to answer why they are not able to view accounts...

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Diversity of Products or Services
1.8
(1074 reviews)
1.6
(250 reviews)
Reviewer's quote

not good very unhelpfull if i want to get customer services i should pay several amount very bad rather use google than yahoo..

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She kept trying to pitch me all the benefits of the services that they offered. I did not care to listen to them so I just kept telling her I was not interested in it and to just cancel it. Therefore, she sent me an email with the heading Pissed consumer Wow, how professional is that?? How dare...

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Yahoo and Aol Pros and Cons

Pros
  • Email
  • Free
  • No pros
  • Previous versions of desktop
  • Ease of using my previous email service
  • Old aol desktop
Cons
  • Poor customer service
  • No customer support
  • No customer service
  • Aol gold
  • I am very disappointed in aol gold
  • Being forced to use aol gold or lose aol

Yahoo and Aol Most Positive Reviews

Top rated reviews
5

Email was hacked
I reset password but cant retrieve any new emails

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5

I have an e-mail claiming to be from AOL stating that my e-mail address will be closed unless I agree to the given terms...

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5

It is very nice my experience with yahoo customer service. Really I have got help. I am calling on this number - (844)...

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5

they were very helpful and corrected my problem. the gentleman I spoke with was very helpful and p;easamt.

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Yahoo and Aol Most Critical Reviews

Lowest rated reviews
1

My yahoo account which is begilchelo@***.com is super important to me because some of my important files and game...

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1

I was forced to switch to AOL Desktop Gold and pay for the honor of doing so. No sooner than I switched do I find that...

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1

For about the past two months now, middle of September through first week of November, 2014, as I write this, I have...

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1

AOL is the worse service. They provide no assistance to answering basic questions with regards to deleting sub email...

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Yahoo and Aol Latest Reviews

Recent published reviews
No votes

The verification code for my account was the incorrect number for Australian mobile phone was incorrect and so was not r...

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No votes

I need to talk to costumer service in the USA... I keep getting different countries...No one will connect me to the...

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No votes

I have enabled two-factor verification on my Yahoo account for an extra layer of security and have had no problems with...

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No votes

Hello trying to login into my aol account but other one I dont have same phone number keep on asking me for verification...

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