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Yahoo

Media
  • 2 ISSUES RESOLVED
  • 749 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Email 5
  • Old messenger 4
  • For the first bit at least 4
  • Old email service 3
  • I used to love yahoo b4 the latest download version 3

Customers don't like

  • Poor customer service24
  • Robotic service people4
  • No customer support4
  • Too many nonsense ads that doesnt appeal to any customer3
  • Tecnical support3
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Aol

Telecommunications
  • 1 ISSUES RESOLVED
  • 572 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Previous versions of desktop 14
  • Ease of using my previous email service 11
  • Old aol desktop 9
  • Old aol 8
  • Some features in the past 7

Customers don't like

  • Aol gold23
  • I am very disappointed in aol gold13
  • Being forced to use aol gold or lose aol12
  • Whole aol gold experience10
  • Not as good as previous free version9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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