PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aol and Yahoo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aol
Yahoo

Aol and Yahoo Overview

Total reviews 717 1679
Company responses 0 0
Issues resolved 2 8

Aol and Yahoo Consumer Ratings

Rank
375 out of 1436 in Telecommunications category
105 out of 625 in Media category
Product or Service Quality
320 in category
85 in category
Customer service
212 in category
91 in category
Website
334 in category
107 in category
Value for money
264 in category
86 in category

Aol and Yahoo Rating Details

Product or Service Quality
1.1 (254 reviews)
1.5 (389 reviews)
Reviewer's quote

I have been a paying customer since 1998 and have almost canceled my service so many times due to your fake news! We love our president and for some reason your Ariana Huffington at the Huffington Post that publishes the news for AOL, is totally ridiculous. I finally got the privilege of having my...

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...What a downgrade in capabilities and service support. Help virtually does not exist with Yahoo or AT&;;;;;;;;;;;;;;;;;T..

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Customer service
1.3 (248 reviews)
1.4 (450 reviews)
Reviewer's quote

Their customer service is located all over the world...

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...The chat feature on the customer service site was completely unhelpful. And when I looked up the number for customer support, it said there was a $4. 99 fee...

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Website
1.4 (246 reviews)
1.6 (442 reviews)
Reviewer's quote

I have to go over to Chrome to search for a website. The favorites list does work, but obviously I can't put everything on my favorites list. If I can just figure out how to transfer my email addresses, I'll be out of AOL, but when they changed over to the "Gold" they conveniently (for themselves)...

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...Why does it direct me to this website in the first place? I have no idea and I cant find any answers on the internet either. The only answers I can get out of Yahoo is to visit their useless help page or to pay $4. 99 to use their phone support hotline...

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Value for money
1.3 (234 reviews)
1.6 (284 reviews)
Reviewer's quote

...Sleazy, inept business practices, trying to look bigger for more money in the buyout!..

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...All they need is money that is all..

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Aol and Yahoo Pros and Cons

Pros
  • Previous versions of desktop
  • Ease of using my previous email service
  • Old aol desktop
  • Email
  • Free mail 20 years ago
  • Old 2015 yahoo home page
Cons
  • Aol gold
  • I am very disappointed in aol gold
  • Being forced to use aol gold or lose aol
  • Poor customer service
  • No customer support
  • Yahoo is no longer user friendly

Aol and Yahoo Most Positive Reviews

Top rated reviews
5

The company can reach out directly to you and resolve your issue.

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5

I have been locked out of my own emails for over five months, you can clarify the fact that I level in London...

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5

SIRS,
I JUST FINISHED A SURVEY THAT YOU SENT ME IN CONNECTION WITH A SERVICE RENDERED ON 6 JUNE, 2020 BY ROLAND. UNFORTUN...

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5

I downloaded "Messenger" from yahoo. All I wanted was messenger. So, when prompted with "speed up your pc with pc scam...

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Aol and Yahoo Most Critical Reviews

Lowest rated reviews
1

I lost My E mail service with their words "suspicious activity with my E mail." I have tried to resolve the problem...

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1

I have been using yahoo, and they would charge me 19.99 a year for yahoo plus??? They just take from your account,...

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1

Looked through my 90 year old credit card statement, I found that aol was still charging him 23.99 for dial up. Called...

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1

I HAVE TRIED CALLING CUSTOMER CARE TO RETRIEVE MY PASSWORD FOR MY EMAIL AND HAD NO SUCH LUCK. YAHOO HAD ME CHANGE MY...

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Aol and Yahoo Latest Reviews

Recent published reviews
No votes

I was a customer with you for years your team wont recognise my email its never changed I can not do anything because...

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No votes

Your format, views, articles ALL have a far left liberal spin. Your one sided socialist, conservative hatred has...

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No votes

I have read several articles about the NFL and underneath people can write their comments.
A lot of the comments are tras...

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No votes

Not happy at all with help u deleted all my personal information off my yahoo account How is it u can delete my account...

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Aol and Yahoo Products and Services

Most reviewed product and services
  • Aol Gold Desktop Application (440 reviews)
  • Aol Email Service (78 reviews)
  • Aol Account (30 reviews)
  • Yahoo Account (286 reviews)
  • Yahoo Website (163 reviews)
  • Yahoo Email Service (130 reviews)