PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aol and Yahoo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aol
Yahoo

Aol and Yahoo Overview

Total reviews
628
910
Company responses
0
0
Issues resolved
2
4

Yahoo was first mentioned on PissedConsumer on Feb 6, 2007 and since then this brand received 910 reviews. It is 282 reviews more than Aol received since Mar 24, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Aol customer support team and Yahoo customer service.

Aol and Yahoo Consumer Ratings

Rank
382 out of 1945 in Telecommunications category
79 out of 1004 in Media category
Product or Service Quality
294 in category
46 in category
Website
323 in category
79 in category
Customer service
215 in category
63 in category

Aol and Yahoo Rating Details

Product or Service Quality
1.1 (229 reviews)
1.6 (198 reviews)
Reviewer's quote

...They dismantled the version I had used for years under the regulated government while paying for internet services. NOW I AM PAYING TWICE, 2 bills each month for AOL..

Shirley J

Contacting Yahoo Support Number for help is the best option available for you if you are facing any kind of problems regarding Yahoo Mail. For more info dial our toll-free number +1 844 241 0563.

Lollie
Website
1.4 (219 reviews)
1.6 (219 reviews)
Reviewer's quote

I have to go over to Chrome to search for a website. The favorites list does work, but obviously I can't put everything on my favorites list. If I can just figure out how to transfer my email addresses, I'll be out of AOL, but when they changed over to the "Gold" they conveniently (for themselves)...

Jaquisha

...Any questions are delegated to a website where if your issue isn't one that is already described than you're basically screwed..

PissedConsumer1184133
Customer service
1.3 (217 reviews)
1.3 (230 reviews)
Reviewer's quote

I do NOT want to use the damn app & all AOL wants to do is force the download -- I don't want my personal emails available on portable devices! Called customer service several times, since can't use Internet Explorer any more to access emails, and periods when system is down is happening too...

Evanne

Spoke with Yahoo customer service because there was suspicious activity in my email. They found several foreign addresses and that my account had been compromised. They said they had to pass it to a CISCO professional in my are to get account cleaned up and that it would cost $250...

Kristin J

Aol and Yahoo Pros and Cons

Pros
  • Previous versions of desktop
  • Ease of using my previous email service
  • Old aol desktop
  • Old messenger
  • Email
  • I used to love yahoo b4 the latest download version
Cons
  • Aol gold
  • I am very disappointed in aol gold
  • Being forced to use aol gold or lose aol
  • Poor customer service
  • No customer support
  • Tecnical support

Aol and Yahoo Most Positive Reviews

Top rated reviews
4.4

I began getting messages from AOL telling me my free AOL was being discontinued and to be able to access 'My favorites'...

5

I have been locked out of my own emails for over five months, you can clarify the fact that I level in London...

Aol and Yahoo Most Critical Reviews

Lowest rated reviews
1

I lost My E mail service with their words "suspicious activity with my E mail." I have tried to resolve the problem...

1

I have been using yahoo, and they would charge me 19.99 a year for yahoo plus??? They just take from your account,...

Aol and Yahoo Latest Reviews

Recent published reviews
1

aol lies about stopping people who bully others and post information on chatters, even though its in their TOS...

Read all 628 reviews
1

Haven't used Yahoo in years, but I recently received 2 e-mails from them about changes to groups. I tried to get into...

Read all 910 reviews

Aol and Yahoo Products and Services

Most reviewed product and services
  • Aol Gold Desktop Application (440 reviews)
  • Aol Email Service (74 reviews)
  • Aol Account (26 reviews)
  • Yahoo Account (182 reviews)
  • Yahoo Website (104 reviews)
  • Yahoo Messenger Desktop Application (85 reviews)