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Aol

Telecommunications
  • 1 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $18.2K AVERAGE LOSS
1.4
Reliability
Website
Customer service
Diversity of Products or Services
Billing Practices
  • Previous versions of desktop 9
  • Old aol desktop 7
  • Ease of using my previous email service 7
  • Old versions of desktop 6
  • Old aol 6

Customers don't like

  • Aol gold20
  • I am very disappointed in aol gold10
  • Not as good as previous free version9
  • Being forced to use aol gold or lose aol9
  • Whole aol gold experience8
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Suddenlink

Telecommunications
  • 11 ISSUES RESOLVED
  • 1238 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.6
Reliability
Website
Customer service
Diversity of Products or Services
Billing Practices
  • High speed internet 8
  • Ease of payment 6
  • Internet 5
  • Fast when it works 5
  • Internet speed good 3

Customers don't like

  • Customer service12
  • Raising prices10
  • Shady practices5
  • No popular channels5
  • Internet speed5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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