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Aol

Telecommunications
  • 1 ISSUES RESOLVED
  • 411 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $15.7K AVERAGE LOSS
1.4
Website
Reliability
Customer service
Diversity of Products or Services
Billing Practices
  • Previous versions of desktop 13
  • Ease of using my previous email service 9
  • Old aol desktop 8
  • Old aol 8
  • Some features in the past 7

Customers don't like

  • Aol gold21
  • I am very disappointed in aol gold10
  • Being forced to use aol gold or lose aol10
  • Whole aol gold experience9
  • Not as good as previous free version9
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1614 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $360 AVERAGE LOSS
1.8
Website
Reliability
Customer service
Diversity of Products or Services
Billing Practices
  • Price 19
  • Unlimited plan has served me well 13
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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