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Aol

Telecommunications
  • 1 ISSUES RESOLVED
  • 339 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $18.2K AVERAGE LOSS
1.4
Website
Customer service
Diversity of Products or Services
Billing Practices
Discounts and Special Offers
  • Previous versions of desktop 12
  • Ease of using my previous email service 9
  • Old aol 8
  • Some features in the past 7
  • Old aol desktop 7

Customers don't like

  • Aol gold20
  • I am very disappointed in aol gold10
  • Not as good as previous free version9
  • Being forced to use aol gold or lose aol9
  • Whole aol gold experience8
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Peoplesmart

Media
Has verified representatives
  • 0 ISSUES RESOLVED
  • 374 COMPANY RESPONSES
  • 384 TOTAL REVIEWS
3.1
Website
Customer service
Diversity of Products or Services
Billing Practices
Discounts and Special Offers
  • I liked 1
  • Helped me fast 1

Customers don't like

  • Unauthorized billing2
  • 240 dollar free trial2
  • Refusal to refund entire amount1
  • Product1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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