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Aol

Telecommunications
  • 1 ISSUES RESOLVED
  • 218 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $26.6K AVERAGE LOSS
1.4
Reliability
Website
Customer service
Diversity of Products or Services
Billing Practices
  • Previous versions of desktop 10
  • Some features in the past 7
  • Old aol 6
  • Ease of using my previous email service 6
  • Use of my email 5

Customers don't like

  • Aol gold13
  • Being forced to use aol gold or lose aol9
  • Whole aol gold experience8
  • I am very disappointed in aol gold8
  • Not as good as previous free version7
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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2288 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.8
Reliability
Website
Customer service
Diversity of Products or Services
Billing Practices
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • Service technicians 8

Customers don't like

  • Very bad customer service42
  • Poor service16
  • False billing pratice16
  • Customer service15
  • Poor communication10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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