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Aol

Telecommunications
  • 0 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $17K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Some features in the past 1

Customers don't like

  • Lost all of my emails2
  • Customer service and billing1
  • Customer services1
  • Service and tech support1
  • Undelivered promises1
Delete

Directv

Telecommunications
  • 24 ISSUES RESOLVED
  • 9222 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $843 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service78
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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