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Aol

Telecommunications
  • 0 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $13.6K AVERAGE LOSS
1.3
Website
Customer service
Reliability
Diversity of Products or Services
Billing Practices
  • Previous versions of desktop 6
  • Some features in the past 4
  • Ease of using my previous email service 3
  • Old aol 2
  • Use of my email 2

Customers don't like

  • Whole aol gold experience6
  • I am very disappointed in aol gold5
  • Not as good as previous free version3
  • Service--high price of aol--too much advertising3
  • Poor service3
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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3690 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $918 AVERAGE LOSS
1.5
Website
Customer service
Reliability
Diversity of Products or Services
Billing Practices
  • When it works its good 22
  • Internet speed 15
  • Internet service 12
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service48
  • Service33
  • Outrageously high prices26
  • Inability to resolve problem6
  • Untrained personnel6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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