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Aol

Telecommunications
  • 1 ISSUES RESOLVED
  • 508 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $15.6K AVERAGE LOSS
1.4
Reliability
Website
Customer service
Diversity of Products or Services
Billing Practices
  • Previous versions of desktop 14
  • Ease of using my previous email service 11
  • Old aol desktop 9
  • Old aol 8
  • Some features in the past 7

Customers don't like

  • Aol gold22
  • I am very disappointed in aol gold13
  • Being forced to use aol gold or lose aol11
  • Whole aol gold experience9
  • Not as good as previous free version9
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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3790 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Reliability
Website
Customer service
Diversity of Products or Services
Billing Practices
  • When it works its good 22
  • Internet speed 15
  • Internet service 13
  • Internet when it works 6
  • People were nice but couldnt help 5

Customers don't like

  • Poor customer service136
  • Service33
  • Outrageously high prices26
  • Inability to resolve problem7
  • Treatment6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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