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Aol

Telecommunications
  • 1 ISSUES RESOLVED
  • 354 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $18.2K AVERAGE LOSS
1.4
Website
Reliability
Customer service
Diversity of Products or Services
Billing Practices
  • Previous versions of desktop 12
  • Ease of using my previous email service 9
  • Old aol 8
  • Some features in the past 7
  • Old aol desktop 7

Customers don't like

  • Aol gold20
  • I am very disappointed in aol gold10
  • Not as good as previous free version9
  • Being forced to use aol gold or lose aol9
  • Whole aol gold experience8
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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3748 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Website
Reliability
Customer service
Diversity of Products or Services
Billing Practices
  • When it works its good 22
  • Internet speed 15
  • Internet service 13
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service54
  • Service33
  • Outrageously high prices26
  • Untrained personnel6
  • Supervisors do not care6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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