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Aol

Telecommunications
  • 0 ISSUES RESOLVED
  • 151 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.3
Website
Customer service
Reliability
Diversity of Products or Services
Billing Practices
  • Previous versions of desktop 7
  • Some features in the past 7
  • Use of my email 4
  • Ease of using my previous email service 3
  • Old aol 3

Customers don't like

  • Aol gold9
  • Whole aol gold experience7
  • I am very disappointed in aol gold6
  • Not as good as previous free version6
  • Being forced to use aol gold or lose aol5
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Comcast

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 3722 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $918 AVERAGE LOSS
1.5
Website
Customer service
Reliability
Diversity of Products or Services
Billing Practices
  • When it works its good 22
  • Internet speed 15
  • Internet service 13
  • Internet when it works 6
  • Old comcast 5

Customers don't like

  • Poor customer service53
  • Service33
  • Outrageously high prices26
  • Supervisors do not care6
  • Untrained personnel6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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